Financial Aid Systems & Operations Analyst

Reporting to the Associate Vice President for Financial Aid & Enrollment, this position serves as a key functional and technical resource supporting the administration, configuration, and ongoing optimization of financial aid systems. The role provides primary oversight of the Ellucian Banner Financial Aid module and related integrated systems, ensuring operational accuracy, regulatory compliance, and efficient data management across federal, state, and institutional programs. For the right candidate this position is eligible for fully remote work. Applicants must be authorized to work for any employer in the U.S. Immigration sponsorship will not be offered for this position.

Essential Duties Financial Aid Systems Administration & Operations

• Administer and coordinate the Banner Financial Aid module, including system configuration, implementation, testing, documentation, and training
• Coordinate annual aid-year setup processes, including roll procedures, parameter updates, table configuration, and system validation for regulatory compliance
• Manage financial aid system operations, including electronic data loads, file transmissions, and data exchanges with the U.S. Department of Education, state agencies, and other external partners - Configure, test, run, and support automated and manual financial aid packaging processes within Banner, ensuring awarding methodologies align with institutional policy, federal regulations, and enrollment management objectives

• Serve as the primary functional subject matter expert for Banner Financial Aid and related ERP platforms, supporting system functionality, optimization, and compliance Systems Maintenance, Compliance & Integration

• Monitor, research, and implement system updates, including Banner releases, regulatory changes, patches, and enhancements
• Collaborate with Information Technology on system integrations, job scheduling, automation workflows, and enterprise process improvements
• Diagnose and resolve system issues in partnership with IT staff and external vendors to ensure continuity of operations
• Maintain data integrity across financial aid systems, identifying discrepancies and implementing corrective actions

• Ensure compliance with federal, state, and institutional financial aid regulations through system configuration and operational controls Reporting, Documentation & Audit Support

• Develop, maintain, and distribute operational, management, and compliance reports using Banner, Argos, and related reporting tools
• Support internal audits, program reviews, reconciliations, and compliance monitoring activities
• Develop and maintain system documentation, procedural guides, and updates to the Financial Aid Policy and Procedure Manual

Maintain knowledge and proficiency with technological skills required for performance of general and program specific duties used for the administration of financial aid

• Maintain knowledge and proficiency of federal, state and institutional aid programs, including compliance and regulations through participation in training seminars, webinars and attendance at conferences
• Proficient user of MS Office (Word, Excel, Power Point) proficiency
• Knowledge and ability with large data base systems, e.g. Banner Sevis
• Excellent organizational skills
• Must maintain highest levels of accuracy and attention to detail
• Excellent verbal and written communications skills
• The ability to multi-task in a fast paced environment
• Knowledge of common office procedures including telephone etiquette
• The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
• Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission

Minimum Education Requirements

• Bachelor’s degree required Preferred Education

• Master’s degree preferred Minimum Job Experience Requirements

• Minimum of three (3) years of relevant experience
• Experience with Ellucian Banner or comparable higher education ERP
• Demonstrated experience with system configuration, troubleshooting, and process automation
• Ability to manage multiple priorities in a complex regulatory and technical environment

Preferred Qualifications

• Experience with Ellucian Banner Financial Aid
• Strong understanding of federal, state, and institutional financial aid regulations and processes
• Experience with data reporting tools (e.g., Argos, SQL, or equivalent reporting platforms)