IT Systems Coordinator

Monitor existing IT systems. Perform troubleshooting when needed by using knowledge to find solutions to common and specialized issues. Act as a link between end-users and higher-level support. Manage and assist with special projects as assigned. Assist IT Technical Services personnel in various roles as needed.

Job Scope

Essential Functions

• Coordinate end-user computer operating system upgrades.

• Assist Senior Network Manager with Exchange and Active Directory when needed.

• Assist Senior Systems Security Analyst with ongoing PCI compliance tasks and annual “PCI Report on Compliance”.

• Assist Director of Technical Services with disaster recovery processes and documentation.

• Assist with software and hardware configurations when needed.

• Assist with troubleshooting, repairs and data restoration when necessary.

• Manage corporate hardware and retain an inventory of spare equipment. Document available hardware including specifications, software versions, age of equipment, etc.

• Verify that all critical devices are backed up on a regular basis.

Ancillary Functions

• Complete special projects as assigned.

• Assist Technical Services teammates as needed.

Do you have experience in Technical project management?, Do you have a High school diploma or GED?, * -B.S. level or its equivalent and continuing education related to the position

-3-4 years of related experience with demonstrated achievements and progressive responsibilities

• -Thorough knowledge of IT functions, data communication theory and practical application

• -Strong analytical, project management, and communication skills

Working Conditions

• -Normal office environment

Education Equivalency

• -High School diploma or GED plus 4 years of related experience

• -AS/AA degree plus 2 years of related experience, Required 3 - 4 years: -3-4 years of related experience with demonstrated achievements and progressive responsibilities -Thorough knowledge of IT functions, data communication theory and practical application
• -Strong analytical, project management, and communication skills, Required
• High School or better

Preferred

• Associates or better

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Functional Expert: Considered a thought leader on a subject
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well, * Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals