IT Generalist

The IT Generalist is the hands-on, front-line technology resource for the Company’s facility. Reporting to the IT Systems Manager, this role provides desktop and end-user support, maintains hardware and accounts, and assists with networking, systems, and cybersecurity tasks in an ITAR-controlled aerospace manufacturing environment. It is an excellent opportunity for a versatile IT professional who enjoys solving a wide range of problems and growing with a fast-scaling aerospace and defense company., * Provide first- and second-level support for desktops, laptops, mobile devices, printers, AV, and software.

• Image, deploy, and maintain end-user hardware; manage user onboarding and offboarding.
• Administer user accounts, permissions, and email within Active Directory / Entra ID and Microsoft 365.
• Troubleshoot network connectivity, basic server, and peripheral issues; escalate as needed.
• Support cybersecurity hygiene-patching, endpoint protection, MFA, and access controls-per NIST 800-171 / CMMC practices.
• Maintain IT asset inventory, documentation, and the support ticket queue.
• Assist with conference-room, shop-floor, and lab technology setups.

Do you have experience in Windows?, Do you have a Associate’s degree?, * Associate’s degree, technical certification, or equivalent experience in IT.

• 2+ years of help-desk or desktop-support experience.
• Working knowledge of Windows, Microsoft 365, and basic networking.
• Strong customer-service orientation and troubleshooting skills.
• Ability to work on-site and lift / move standard IT equipment., * CompTIA A+, Network+, or Security+ certification.
• Experience in a manufacturing or regulated (ITAR/defense) environment.
• Exposure to cybersecurity compliance practices., This position supports ITAR- and EAR-controlled programs. Applicants must be a “U.S. Person” as defined under 22 CFR §120.62 (U.S. citizen, lawful permanent resident, or protected individual). The facility is access-controlled and the role is subject to a background check and, for certain programs, eligibility for a U.S. government security clearance.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, Base salary range of $65,000 - $90,000, commensurate with experience, plus medical, dental, and vision coverage, 401(k), and paid time off. Actual compensation will depend on qualifications, experience, and internal equity.

Our client is a growing aerospace and defense manufacturer that engineers and produces precision-engineered hardware, tooling, and components for advanced aerospace and defense programs. Backed by a global private-equity firm, the company is scaling rapidly to meet rising demand and is investing across its operations, talent, and technology. This search is being conducted on a confidential basis. The hiring company’s identity will be shared with qualified candidates during the interview process.