CAD PLM ADMINISTRATOR 1 - ONSITE

The CAD / PLM Administrator I is an entry-to-mid level systems administrator responsible for supporting SolidWorks Design, SolidWorks PDM Professional, and SolidWorks Manage environments. This role provides frontline service desk support, performs SQL development, supports system configuration, writes work instructions, and conducts user training.

This role serves as the technical foundation of the Engineering Systems team and requires strong SQL programming capability.

Essential Functions:

• Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures.

• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment

• Provides adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.

• Other responsibilities as deemed appropriate or necessary by management.

System Administration

• Administer and support SolidWorks Design and SolidWorks PDM Professional environments.
• Assist with administration and support of the SolidWorks Manage environment.
• Perform user setup, permissions management, and license administration.
• Configure workflows, data cards, variables, and lifecycle states.
• Maintain vault structure, templates, and metadata standards.
• Assist IT with server maintenance, backups, and software upgrades.

SQL & Database Development (Required)

• Develop and maintain SQL queries, stored procedures, views, and reports.
• Support Manage dashboards and reporting through SQL customization.
• Troubleshoot database performance and data integrity issues.
• Assist in data migration and cleanup initiatives.

User Support & Service Desk

• Respond to and resolve service desk support tickets.
• Troubleshoot CAD, vault, and workflow issues.
• Escalate complex issues appropriately.
• Maintain support documentation and resolution logs.

Documentation & Training

• Write and maintain work instructions and process documentation.
• Conduct end-user training sessions (group and 1:1).
• Assist in new user orientation for engineering systems.
• Develop basic training materials and reference guides.

Process Support

• Support workflow improvements.
• Assist with change management and release process administration.
• Help maintain data governance standards.

Do you have experience in User training (technical support)?, * Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field preferred, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.

• 2+ years supporting SolidWorks Design and SolidWorks PDM Professional.
• SQL programming experience (queries, joins, views, stored procedures).
• Experience writing technical documentation.
• Strong troubleshooting skills.
• Ability to conduct user training sessions.
• Demonstrated ability to work in accordance with our Company Values.

Preferred Qualifications

• Experience with SolidWorks Manage.
• Microsoft SQL Server administration exposure.
• SolidWorks Design Associate (CSWA)
• SolidWorks PDM Associate (CSWA-PDM)

Physical Requirements:

• Must be able to lift and carry awkward items weighing up to 50 pounds.
• Requires intermittent standing, walking, sitting and bending throughout the workday.
• Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.
• Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.