Manager, Mobile Digital Experience

Do you have a passion for shaping seamless mobile shopping journeys and leading teams to deliver innovative digital solutions? As Senior Manager, eCommerce Mobile Digital Experience at Spectrum, you’ll oversee the strategy and execution of mobile sales features on Spectrum.com, ensuring customers can easily explore, evaluate, and purchase mobile products. Your leadership will accelerate our digital growth and enhance how millions of customers interact with Spectrum every day.

How You’ll Make an Impact

• Lead the execution and enhancement of mobile sales features and capabilities across Spectrum.com
• Manage and mentor a team of product managers and delivery professionals to drive exceptional mobile experiences
• Translate business goals into actionable delivery plans, roadmaps and prioritized team backlogs
• Collaborate with Engineering, UX, Marketing, Sales and Analytics to deliver high-quality releases while maintaining speed and customer satisfaction
• Drive continuous improvement in mobile shopping and checkout flows through experimentation, testing and optimization
• Use analytics and AI-enabled tools to identify friction points, validate feature performance and scale successful initiatives
• Ensure strong delivery practices including documentation, release readiness, risk management and effective communication with stakeholders

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future., * Bachelor’s degree or equivalent experience, * Demonstrated experience delivering eCommerce mobile experience

• Wide breadth of ecommerce and digital product experirence from varied industries
• Prior experience leading people or delivery teams in a product or digital environment
• Strong experience delivering customer-facing features within an Agile operating model
• Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics

Skills

• Familiarity with mobile sales, subscription products or device-driven purchase journeys
• Experience with experimentation, A/B testing and optimization frameworks
• Data-driven mindset with an ability to use insights for prioritization and iteration
• Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making, * Advanced degree preferred, * Experience supporting eCommerce or subscription-based businesses
• Background working on high-traffic consumer websites or mobile-first experiences
• Experience partnering across marketing, sales, product, UX, analytics and technology teams, * Experience in wireless, telecom or subscription-based businesses
• Experience optimizing multi-step checkout or device selection flows
• Familiarity with CMS-driven platforms and content-heavy environments

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.