System Support Analyst

Manifest Solutions is currently seeking a System Support Analyst for an onsite position in Columbus, OH.

• Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology.
• Identify research and resolve data, system and business integrity issues.
• Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications.
• Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions.
• Gather and analyze data for use in business cases and cost justifications.

• Bachelor’s degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration or Associate’s degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources or high school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.
• Minimum of 4 years systems support related experience (in addition to any experience identified above).
• SAP Ariba application (Business Network, Guided Buying, Guided Sourcing, and Supplier Lifecycle & Performance - SLP) functional support experience is a must.
• Experience onboarding and enabling suppliers across the Ariba Network is a must.
• Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
• EDI support and supplier onboarding is preferred.
• Ariba Network/EDI to ERP integration support experience is preferred.
• ServiceNow and Jira experience is a plus.