Career Development Manager

Skyla Federal Credit Union
Charlotte, NC, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Computer-Aided Design Data Analysis Learning Management Systems Microsoft Office

Job description

  • Establish, manage, and continuously improve Career Development and Coaching programs, delivering activities that support Skyla’s culture and strategic objectives across all areas of the organization.
  • Provide Gallup Clifton Strengths Coaching to all Skyla employees as a Certified Strengths Coach.
  • Collaborate with leaders to understand business priorities, identify development needs, and maintain a coordinated calendar of coaching and career development activities.
  • Facilitate Leadership Academy programs, supporting employees seeking advancement, those newly promoted, and those hired directly into leadership roles.
  • Design and develop new programs as organizational needs evolve related to employee engagement, retention, and leadership pipeline development.
  • Oversee vendor relationships and external training partnerships; conduct due diligence on new partners and coordinate delivery with the L&D Support Specialist.
  • Measure program effectiveness through surveys and data analysis; refine content, methods, and delivery accordingly. Stay current on trends and best practices in learning, development, and the financial industry.
  • Track and report Career Development, Coaching, and Leadership Academy program results to key stakeholders; conduct quarterly reviews to provide updates and gather feedback.
  • Manage direct report(s), including scheduling, goal setting, monthly one-on-one coaching sessions, annual performance reviews, and performance management as needed.
  • Partner closely with the Learning & Development team to ensure all programs are cohesive and complementary.
  • Model Skyla’s cultural values; recognize outstanding employee behavior and collaborate with managers to address performance gaps.
  • Assist the VP of Organizational Culture in preparing and managing the annual budget for areas of responsibility.
  • Comply with all federal regulations and credit union policies, including the Bank Secrecy Act and USA PATRIOT Act requirements.
  • Perform job duties in accordance with the Credit Union’s values, mission and vision.
  • Perform other duties as assigned.

Requirements

Do you have experience in Vendor relationship building?, Do you have a Bachelor’s degree?, * Three to five years of leadership experience, preferably in training, human resources, or organizational development.

  • Bachelor’s degree in a related field, or equivalent combination of education and experience.
  • Obtain Gallup Clifton Strengths certification within 6 months of hire date. Complete requirements for recertification as determined by the Gallup program.
  • Obtain the Credit Union Certified Facilitator designation within 6 months of hire date.
  • Exceptional communication skills, including public speaking, team facilitation, and written communication.
  • Proven track record designing and delivering innovative learning programs with measurable business results.
  • Comprehensive knowledge of adult learning principles and instructional design.
  • Strong program management skills; ability to manage multiple priorities within established timelines.
  • Collaborative style with strong relationship-building skills and high capacity for influence across all levels of the organization.
  • Strong analytical skills with the ability to present data-driven insights and trends.
  • Proficiency in Microsoft Office Suite and design software, such as Canva.
  • Preferred experience in financial services or the credit union industry.
  • Preferred familiarity with learning management systems (LMS) or employee engagement platforms.
  • Preferred experience designing leadership development or high-potential employee programs.

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