Healthcare IT Project Manager / Business Analyst

HTC Global Services is seeking a Senior Project Manager / Business Analyst to lead the delivery of a high-visibility clinical laboratory automation platform for a key healthcare client. This customer-facing role serves as the primary point of contact for client stakeholders, owns delivery execution, and bridges business requirements with an offshore engineering team. The engagement involves a digital platform that automates and streamlines end-to-end laboratory workflows, incorporating document intelligence, complex business rules, and enterprise system integrations., Delivery & Project Management

• Own the end-to-end delivery plan, including sprint cadences, milestone tracking, risk management, and stakeholder reporting.
• Run Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos across client, onshore, and offshore teams.
• Identify delivery risks and dependency blockers, particularly related to third-party integrations and client readiness, and drive resolution.
• Maintain the engagement RAID log and escalate issues through practice leadership as needed.
• Produce executive-level status reports and participate in steering committee reviews with client leadership.

Business Analysis

• Lead requirements elicitation sessions with stakeholders, IT leads, and subject matter experts.
• Translate laboratory workflows and business rules into user stories, acceptance criteria, and functional specifications.
• Own the product backlog, including prioritization, grooming, and maintaining traceability from requirements through delivered features.
• Analyze and document integration requirements across multiple enterprise systems.
• Facilitate design reviews and user acceptance testing sessions to ensure solutions meet business and workflow requirements.

Offshore Team Coordination

• Act as the primary interface between the client and offshore development teams.
• Translate business context into actionable technical direction for delivery teams.
• Review offshore team deliverables prior to client-facing demonstrations to ensure quality and completeness.
• Manage cross-time-zone collaboration through structured handoffs and asynchronous communication practices.
• Maintain clear written specifications to minimize ambiguity and prevent scope creep.

• 7+ years of combined project management and business analysis experience with ownership of both functions in a consulting or professional services environment.
• Experience delivering enterprise software projects within a healthcare IT domain.
• Strong Agile delivery experience managing multi-team sprints in a hybrid onshore/offshore model.
• Experience creating detailed business requirements, functional specifications, and user stories for complex integration-heavy systems.
• Demonstrated ability to manage enterprise client relationships across multiple stakeholder levels.
• Excellent written and verbal communication skills with the ability to create client-ready documentation and presentations., * Familiarity with HL7 or clinical data standards.
• PMP, PMI-ACP, or Certified Scrum Master (CSM) certification.
• Experience working within a Digital Practice or innovation-focused delivery team at a global IT services firm.

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.