Program Assistant- Rental Assistance Data Systems

Are you passionate about making a difference in your community? Our client is seeking a dedicated RAFT Program Assistant to join their team in Worcester, MA. This role is pivotal in assisting clients with accessing and managing funds, focusing on housing issues such as tenant and landlord disputes, homelessness prevention, and tenancy preservation. Join our client’s team and be a part of a mission-driven organization committed to positive change., * Serve as a front-line contact for clients, providing essential information on housing programs and services.

• Assist clients in accessing necessary resources and services to meet their needs.
• Offer information, referral services, brief counseling, or extended case management to clients.
• Collaborate with team members to deliver comprehensive counseling and case management services.
• Develop and maintain partnerships with internal and external service providers.
• Conduct assessments to identify and address the needs of clients seeking services.
• Accurately enter client information into relevant internal databases.

Do you have a valid Driver’s License license?, Do you have experience in Financial performance report preparation?, * Experience with income, asset, and credit reviews.

• Proficiency in financial budgeting and reporting.
• Strong time management, organizational, and communication skills.
• Sensitivity to the needs of diverse populations.
• Experience in business and customer service; strong computer skills including MS Word, Excel, Outlook, and database systems.
• Bilingual skills (English/Spanish) preferred.
• Reliable transportation and a valid driver’s license.