Internet Fit Specialist

• Handle incoming phone/internet leads and setting appointments.
• Handle live website chat sessions.
• Follow up with internet and incoming phone calls.
• Greet customers immediately, in a courteous and friendly manner.
• Handle telephone transactions with an upbeat and friendly tone.
• Answer all customer questions or make a commitment to get the answer in a timely manner.
• Perform other related duties as assigned or requested.

Do you have experience in Customer information system software?, Do you have a High school diploma or GED?, * Excellent listening and communication skills.

• Strong time management skills.
• Great problem-solving.
• Capable of making smart decisions in a fast-paced work environment.
• Strong work ethic and motivated by results and self-improvement.
• A performance mindset.
• Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• Ability to learn customer management relationship software (Eleads).
• Experience with CRM and/or computerized inventory systems preferred, or the ability to quickly learn.
• Ability to handle confidential information responsibility required.
• Ability to work a flexible schedule including evenings and weekends.
• High school diploma preferred.

Physical Demands

• Requires the use of both hands.
• Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
• Requires standing and/or walking for extended periods of time.

3.33.3 out of 5 stars Gladstone, OR 97027 $40,000 - $65,000 a year, * Employee Discounts

• Paid Training
• 401K with Company match
• Medical, Dental, and Vision Insurance
• Voluntary Term Life, Short and Long-Term Disability
• Accident, Critical Illness and Cancer Insurance
• Flexible Spending Account access
• Legal Shield and Identity Theft Shield

Supervisory Responsibilities

• None, * The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.