IT Help Desk Support

RIGHTSTONE IS HIRING! We’re looking for an experienced IT Technical Analyst to provide first-level technical support for approximately 400 users across onsite and remote locations in Liberty, MO with $28/hr pay for 1 year contract (temp only). If you enjoy troubleshooting technology issues, helping end users, and working independently, this could be a great opportunity for you. APPLY NOW!

Work Environment: Manufacturing Facility (Office-Based Role)

What You’ll Do

• Provide first-level IT Help Desk support for end users
• Troubleshoot Windows 10/11, Microsoft Office, and general PC issues
• Diagnose and resolve hardware problems involving laptops, desktops, monitors, printers, and peripherals
• Document issues, resolutions, and troubleshooting steps within the ticketing system
• Escalate complex technical issues when necessary
• Assist with setup, configuration, and basic maintenance of IT equipment
• Support continuous improvement of IT processes and user experience

• 2+ years of IT Help Desk, Desktop Support, or Technical Support experience
• Strong troubleshooting skills with Windows 10/11 and Microsoft Office
• Experience working with an IT ticketing system
• Ability to independently manage support requests from simple to complex issues
• Strong problem-solving, communication, and customer service skills
• Reliable, self-motivated, and able to work with minimal supervision

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

RightStone is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status or any other consideration made unlawful by federal, state, or local laws.

RightStone is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors, coworkers, independent contractors and other third parties.