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Help Desk Specialist

Insight Global
Salisbury, NC, United States
1 day ago
Apply on www.techcareers.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
www.techcareers.com

Tech stack

Microsoft Windows Active Directory JIRA Issue Tracking Systems Networking Basics Windows PowerShell Azure Active Directory Scripting Enterprise Software Applications Microsoft InTune Servicenow Windows Client
+1 more
Vmware

Job description

We are seeking a Help Desk Specialist to provide technical support for end users across hardware, software, networking, and enterprise applications. The ideal candidate will troubleshoot technical issues, resolve service requests, and ensure a positive customer experience while maintaining SLAs.

Requirements

2+ years of Help Desk, Desktop Support, or IT Support experience

Experience supporting Windows 10/11, Microsoft 365, Active Directory, and basic networking concepts

Experience working within a ticketing system such as ServiceNow, Jira Service Management, or Remedy POS Experience

Experience supporting Microsoft Intune, Azure AD/Entra ID, or VMware environments

Basic scripting experience with PowerShell for troubleshooting and automation

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.techcareers.com
Prepare application

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