Senior IT Support Technician

Are you passionate about helping people? Enjoy problem solving, working with others, and would enjoy providing IT support to multiple business’s throughout the West Michigan area? Do you enjoy a work environment that provides unique challenges, daily variety, and the opportunity to serve others? If so, consider applying to Lake Michigan Tech, and join our team providing excellent service to our clients. We are seeking a highly qualified Senior Support Technician.

Job brief

Provide L1-L3 IT support, both remotely and onsite to a diverse group of clients. Your primary responsibilities will be in the support, management, and maintenance of our client’s IT infrastructure.

Do you have experience in Windows Server administration?, A successful applicant must possess the following skills.

• Familiarity with server and network management, workstation and server migrations. Experience in administering and supporting Windows 10&11, and Server 2019 through 2025 a must.
• Network design and configuration
• Excellent communication skills
• Personable and friendly
• Excellent memory
• Organized and hard working
• Customer-oriented and cool-tempered
• Preference will be given to applicants with experience in the medical/dental software support and deployments., * IT Support: 3 years (Required)
• Managed Service Provider: 1 year (Required)

Ability to Commute:

• Jenison, MI 49428 (Required)

Pulled from the full job description

• 401(k) matching
• Paid time off
• Health savings account
• Flexible spending account, * 401(k) matching
• Flexible spending account
• Health savings account
• Paid time off