Senior Systems Engineer (Exchange) #11374
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Role details
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Job description
We are seeking an accomplished Senior Systems Engineer to serve as an Exchange Online Administrator supporting a complex and dynamic hybrid messaging environment. This individual will ensure secure, reliable, and compliant email services while driving enterprise messaging operations and modernization efforts. The position involves:
- Administering, maintaining, and supporting a hybrid Microsoft Exchange environment (on-premises Exchange Server and Exchange Online).
- Managing mailbox migrations, mail flow configurations, and maintaining seamless hybrid connectivity between on-premises and cloud email systems.
- Configuring and managing transport rules, data loss prevention (DLP) policies, retention policies, and email security controls to ensure regulatory compliance and robust data protection.
- Monitoring the performance and availability of messaging infrastructure, and troubleshooting to quickly resolve email-related incidents or service interruptions.
- Implementing and managing anti-spam, anti-malware, and advanced threat protection solutions leveraging Microsoft Defender for Office 365 and related tools.
- Provisioning and managing user mailboxes, shared mailboxes, distribution groups, and mailbox permissions according to organizational needs.
- Supporting identity synchronization and integration of directory services using Azure Active Directory and Azure AD Connect.
- Performing eDiscovery activities, managing legal holds, and supporting compliance investigations as required by organizational policy or regulation.
- Developing and maintaining up-to-date technical documentation, including operational procedures and architecture diagrams.
- Providing expert end-user support, troubleshooting, and guidance related to messaging and collaboration capabilities.
Requirements
Do you have experience in Technical writing within technology?, Do you have a Bachelor’s degree?, Ideal candidates will bring a blend of technical depth, hands-on experience, and strong interpersonal skills to effectively manage, secure, and enhance enterprise email services. Essential skills and experience include:
- 4+ years of experience administering Microsoft Exchange environments, including significant responsibility for enterprise-scale deployments.
- At least 2 years supporting hybrid Exchange deployments (on-premises and Exchange Online via Microsoft 365).
- 2+ years’ proven proficiency with PowerShell scripting for Exchange administration, automation, and operational effectiveness.
- Hands-on experience conducting mailbox migrations and supporting hybrid messaging deployments.
- Demonstrated expertise in Microsoft Exchange Online and Exchange Server, Microsoft 365 Admin Center, and the Exchange Admin Center (EAC).
- Experience with email security/compliance tools, including Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
- Technical knowledge of supporting email infrastructure technologies: DNS, SPF, DKIM, DMARC, and mail routing principles.
- Experience implementing or supporting compliance, data loss prevention, and governance solutions in enterprise settings.
- Familiarity with Azure Active Directory and Azure AD Connect, particularly regarding identity synchronization and directory integration.
- Exceptional troubleshooting, analytical, and problem-solving skills for rapid incident response and root cause analysis.
- Strong documentation and knowledge transfer abilities for maintaining technical and operational excellence.
- Excellent verbal and written communication skills with a collaborative, customer-focused approach to service delivery., * U.S. Citizenship required.
- Bachelor’s Degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
- Microsoft 365 Certified: Messaging Administrator Associate certification is preferred.
- Experience supporting large enterprise environments with 500+ users is desirable.
- Familiarity with ITIL principles, IT service management, or IT operations best practices is advantageous., * How many years of hands-on experience do you have administering Microsoft Exchange environments, including Exchange Online and/or Exchange Server?
- Have you directly supported a hybrid Exchange environment (Exchange Server + Exchange Online/Microsoft 365), including mailbox migrations and hybrid connectivity?
- Due to federal contract requirements, this position is restricted to U.S. Citizens only. Do you meet this requirement?
Benefits & conditions
3.73.7 out of 5 stars Washington, DC 20006 $80 - $95 an hour - Contract, Pulled from the full job description
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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