Senior CRM System Administrator

• Manage, configure, and maintain CRM platforms (HubSpot and Salesforce).
• Implement workflows, custom fields, integrations, and data hygiene processes.
• Collaborate with Sales, Marketing, and Customer Success teams to optimize CRM usability and performance.

Systems Management:

• Oversee system infrastructure related to CRM and other business software tools.
• Monitor performance and ensure system reliability and security.

SaaS Metrics & Reporting:

• Track and report key SaaS metrics such as MRR, ARR, CAC, LTV, churn, and customer engagement.
• Develop dashboards and regular reports to provide visibility into performance and growth.

Cross-Departmental Collaboration:

• Partner with Finance and Executive teams to align metrics and reporting with business goals.
• Provide training and documentation to end-users as needed.

Do you have experience in Software administration?, Do you have a Bachelor’s degree?, We are seeking a detail-oriented and tech-savvy Systems Administrator with a strong background in CRM management-specifically HubSpot and Salesforce-to join our growing team. This role is ideal for someone who combines a deep understanding of IT systems with a background in accounting and computer science, and who has hands-on experience tracking and reporting SaaS business metrics., * Bachelor’s degree in Accounting, Computer Science, or a related field.

• 3-5 years of experience in system administration, with a focus on CRM platforms.
• Strong background in CRM backend configuration, automation, and integration for Salesforce and HubSpot.
• Strong understanding of CRM data structures and reporting tools.
• Experience with SaaS business models and associated KPIs/metrics.
• Familiarity with system integrations, APIs, and automation tools.]
• Proven experience in end-to-end system migration projects
• Certifications in Salesforce
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Detail-oriented with a passion for process improvement. Hard-working, independent, and able to thrive in a fast-paced environment., * Experience with tools such as Salesloft, Planhat, Totango, Zendesk, and Dataloader.
• Familiarity with SQL, APEX, and other querying or scripting tools used for data management and CRM customization.
• Experience with HubSpot administration.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance, Join a supportive, mission-driven company that values growth, collaboration, and innovation. Here’s what you’ll enjoy as part of the SchoolMint team:
• Comprehensive Health Benefits: Medical, Dental, Vision, Employee Paid Life Insurance, and Disability Insurance.
• Paid Time Off Benefits: PTO, Sick Days, Floating Holidays, Volunteer Day, and Winter Recess.
• 401(K): Including employer contribution after a 90-day waiting period.
• Professional Development: Educational Assistance Program, industry conference access, and internal training resources.
• Inclusive Culture: Work in a no-jerks-allowed environment where teamwork and creativity are central to our success.

SchoolMint is a leading provider of K-12 Enrollment Solutions. As school choice expands and student recruitment grows more competitive, SchoolMint will help parents, students and customers overcome their toughest enrollment challenges.