Salesforce CPQ Administrator

The Salesforce CPQ Administrator (internally called Salesforce Developer) is responsible for the design, development, and technical administration of the Salesforce platform and its related business applications. This role ensures the platform is secure, scalable, well-architected, and aligned with enterprise standards. The Salesforce Developer supports the planning, enhancement, and optimization of Salesforce environments while maintaining consistency in policies, procedures, development standards, and governance practices.

This role collaborates closely with business stakeholders, project teams, and IT functions to understand business needs and translate them into clear technical solutions.

The ideal candidate proactively analyzes requirements, designs system components, and delivers key technical artifacts such as solution designs, technical specifications, configuration documentation, and interface definitions, is a self-starter who can independently identify opportunities, communicate effectively, and drive high-quality solution delivery across the Salesforce ecosystem., * Serve as the technical owner of the Salesforce platform, overseeing day-to-day operations, system configuration, data integrity, and platform performance.

• Design, develop, and deploy scalable Salesforce solutions using Apex, Lightning Web Components, Flows, and declarative configuration.
• Contribute to the Salesforce technology roadmap, ensuring platform evolution aligns with strategic business objectives and enterprise architecture.
• Lead requirements refinement, technical design, development, testing, deployment, and documentation for all Salesforce-related initiatives.
• Collaborate with integration developers to define data requirements, API specifications, and system interfaces, ensuring Salesforce consumes integrations reliably and securely.
• Partner with business teams, project managers, and IT functions to translate business needs into clear technical solutions and support knowledge transfer across stakeholders.
• Prepare and maintain technical documentation including solution designs, configuration decisions, technical specifications, SOPs, and process flows.
• Support and guide user acceptance testing to ensure delivered solutions meet defined success criteria and business objectives.
• Ensure adherence to Salesforce development standards, security policies, data governance practices, and release management protocols.
• Proactively analyze system performance, identify optimization opportunities, and recommend improvements to enhance stability, efficiency, and user experience.
• Work closely with QA department for continuous improvement and to ensure quality standards are met, to enforce Quote accuracy and integration with Billing and enterprise systems.

• Bachelor’s degree in computer science, information technology, or a related field
• Minimum of 5 years’ experience in Salesforce.com administration
• Minimum 7 years’ software design and implementation experience with a proven track record of delivering enterprise level technology solutions
• Solid knowledge on Core CRM, CPQ and RCA - Product configuration, Bundles, Product Catalog, Pricing Engine, Quote Templates, Flows, Approval Process, Validation Rules, Revenue and Billing
• Strong proficiency with Salesforce technical architecture, solution design, troubleshooting and maintenance
• Familiar with Conga Composer or similar, CPQ integrations and add-ons
• Strong understanding of Pricing Rules, Multi-level approval processes tied to pricing thresholds and discount limits
• Experience with Salesforce Data Loader
• Experience with Salesforce integrations including ERP, financial, and HR systems
• Salesforce certifications (e.g., SCA Certified Administrator, CPQ Specialist, Automation Specialist) considered an asset
• Ability to meet deadlines and prioritize simultaneous requests
• Knowledge of IT governance and compliance frameworks
• Cloud-based infrastructure experience
• Excellent communication and collaboration skills, with the ability to engage effectively with stakeholders at all levels and translate technical concepts into business value.

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way - this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.