Information Technology Technician

The Information Technology Technician is responsible for maintaining and supporting the hardware, software, networks, and security systems that keep our campuses connected and operating efficiently. This position provides both infrastructure and end-user support while working closely with church staff and ministry leaders to ensure technology enhances ministry rather than becoming a distraction., * Provide end-user support for church staff across all campuses.

• Install, configure, and maintain church-owned computers, printers, and other technology equipment.
• Support Microsoft 365 users and applications.
• Troubleshoot hardware, software, and network connectivity issues.
• Test, update, and maintain network equipment and infrastructure.
• Assist in the design and implementation of wireless, Ethernet, and fiber networks.
• Monitor and manage Ubiquiti-based networking and security systems.
• Integrate new hardware and applications into existing systems and workflows.
• Maintain accurate network documentation and system records.
• Collaborate with staff members and vendors to ensure technology solutions meet ministry needs.
• Assist in planning and executing future technology projects.
• Work alongside church staff to provide timely and effective support with excellence and professionalism.

The Information Technology Technician reports to the Director of Information Technology and serves as an important member of the support team that enables ministry across all Destiny Worship Center campuses.

Areas of Responsibility

End User Support

• Support staff with computer hardware and software issues.
• Assist with Microsoft 365 applications and user accounts.
• Configure and deploy computers, printers, and peripherals.
• Provide troubleshooting and training when needed.

Infrastructure and Networking

• Support wireless, Ethernet, and fiber networks.
• Test and install updates to networking equipment.
• Troubleshoot connectivity issues and maintain system reliability.
• Monitor and maintain Ubiquiti Network, Access, and Protect environments.
• Maintain network documentation and system inventories.

Security and Future Development

• Help manage physical and network security systems.
• Support integration of new technologies into existing environments.
• Participate in long-term infrastructure improvements and expansion projects.

This role is ideal for someone who enjoys solving problems, serving others, and continuously improving systems. The successful candidate will be self-motivated, organized, and able to balance day-to-day support with larger infrastructure projects., * You have experience supporting Apple devices and operating systems.

• You possess basic Linux server administration knowledge.
• You understand complex networking environments and can diagnose and troubleshoot issues effectively.
• You are familiar with Ubiquiti products and applications, including Network, Access, and Protect.
• You have experience with Microsoft 365 administration and applications.
• You are organized and capable of managing multiple priorities.
• You enjoy serving people and solving problems.
• You communicate well and work effectively with both technical and non-technical users.
• You are self-motivated, teachable, and value teamwork.
• You are detail-oriented and take pride in doing things with excellence.
• You live by biblical standards and enjoy being part of a healthy, growing church.

• Our staff is unified, fun, and fully invested in the vision of the church.
• Most work weeks are between 32-36 hours (yes, really).
• 4 weeks paid vacation.
• Top-of-the-line retirement plan.
• Medical insurance benefits.
• Competitive salary.
• You’ll live minutes from the beach on Florida’s beautiful Emerald Coast.
• You’ll work alongside leaders and teammates who value health, growth, and excellence.
• You won’t just be managing technology-you’ll help support ministry that impacts thousands of lives every week.

What It’s Like to Live in Northwest Florida:

Our region is affectionately called the “Emerald Coast,” named after our signature white sand, turquoise waters, as well as other natural wonders like dune lakes and nearby barrier islands. It’s a favorite destination for over 4.5 million visitors each year. From surf and sun to shopping, dining, and excellent schools, our region is growing in population and influence. If you’ve visited once, you’ve wanted to come back. If you live here, you love it here.

Helpful Links: destinyworship.com