Technology Coordinator

• Extensive MAC/Apple product knowledge
• iPad Management - day-to-day with broken iPads, insurance, and updating for school & church
• Purchase and addition of Apps
• Freshservice ticket system - TIER 1
• School Bell/Announcement/speakers
• Teacher App requests, teachers’ pay teachers, and new programs
• Ordering of tech items & programs/equipment and replacing them when broken
• Installing new equipment
• Daily tech troubleshooting with teachers & church staff - hardware related
• Network issues, specifically WIFI
• Assistance with decision-making on new devices, programs, etc.
• Tech Inventory tracking for school carts, take-home & staff
• Coordinate tech setup for church conference meetings, events, and gatherings when needed
• iPad and computer set-up for staff
• Installation of new equipment (TVs, new teacher computers) during the summer months
• File management on Google Drive
• Other tasks as determined by the Operations Manager
• Work with BEMA Technologies to resolve any upper-level IT TIER issues.
• Expected Hours of Work:

Monday-Friday - 7:30 am-4:30 pm (plus any additional hours to accomplish tasks/projects)

Do you have experience in macOS administration?, Do you have a Bachelor’s degree?, · BS/BA in IT, Computer Science, or related field preferred

· Proven experience as a Help Desk Technician or other IT Customer Service role

· Ability to diagnose and resolve basic computer/technical issues

· Excellent communication skills

· Keen attention to detail, memory of patterns, and interest in problem-solving

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance, * Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance