IT Support Engineer

• Provide provisioning work on the company’s mobile device platform.
• Understand and can help finalize the customer’s requirements.
• Closely involved with handling customer feedback and rush requests.
• Responsible for the overall provisioning tasks, and provide/suggest improvements as needed.

Do you have a valid Driver’s License license?, Do you have experience in Technical Proficiency?, We are seeking a skilled IT technician professional to join our provision team. We offer competitive compensation based on experience. If you are a motivated individual with a passion for IT technician, we encourage you to apply for this position. Join our team and contribute to the success of our organization., * 2+ years related experience in a fast-paced start-up environment.

• Ability to review technical requests and closely follow technical instructions.
• Experience working in device provisioning, app updates, and the MDM portal is a plus.
• Demonstrate focus and discipline for the tasks assigned.
• Proficiency in Words, Excel, Power Point, and Google Suite.
• Attention to detail and organization skills.
• Demonstrate excellent people skills and teamwork mentality.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Vivalink is a pioneering Silicon Valley-based healthcare technology company, enabling and supporting transformative healthcare initiatives such as Real-Time Virtual Wards, Hospital @ Home programs, Remote Patient Monitoring (RPM), and Mobile Cardiac Telemetry (MCT). Our solutions extend beyond traditional healthcare, empowering Telehealth services, Healthcare SaaS and PaaS platforms, and AI-powered healthcare innovations. Together, these offerings drive personalized, efficient, and accessible care-whether in clinics, hospitals, or patients’ homes-delivering impactful solutions across the continuum of digital health. Trusted by over 500 partners across 45 countries, Vivalink’s portfolio includes 20 cutting-edge patents, positioning us at the forefront of digital healthcare innovation.