Level 1 Helpdesk

Insight Global is looking for a Helpdesk support out of St. Louis, Missouri. This person will be the first line of support for end users and understand customers’ objectives and business requirements in order to support change initiatives and solutions. This role has a specific focus on Teamcenter PLM configuration/implementation as well as upgrades and testing. This Helpdesk specialist must be onsite in St Louis, Missouri 5 days a week.

BS degree in Mechanical and/or Manufacturing Engineering, Computer Science, Technology or 8 years of experience

-Experience working in a customer facing Helpdesk/Support environment. -Experience with implementing/supporting Teamcenter solutions or similar products, such as Enovia, ePMD, Windchill, Aras Innovator or Agile is desirable.

$30 hr to $35/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.