Field Technical Sales Support
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Role details
Tech stack
Job description
- Contributing to the creation and development of webinars for technical product and Motul concept training sessions
- Conducting online training and providing consultation to our customers and dealers
- Building and maintaining relevant databases and technical portals, as well as further developing the associated tools
- Supporting the creation of technical content for marketing purposes (e.g. website, social media, product campaigns) in close cooperation with the marketing team
- Occasional on-site support for training and educational activities of our sales partners
- Providing technical consulting and support to sponsorship and brand ambassador teams (e.g. motorsport, bike, influencers
- Reviewing, verifying and coordinating translations of product catalogs, technical documentation and marketing materials
- Preparing and validating product descriptions for online platforms, including technical specifications and key selling points
- Handling warranty and goodwill processes together with customers and our suppliers
- Developing seminar content and creating product presentations in close coordination with Motul’s lead technical trainer
- Supporting the development and review of technical data sheets and product documentation
- Providing telephone support, application advice, and technical documentation
- Analyzing customer calls, gathering information to improve efficiency, and redesigning processes
- Contributing to technical developments, concepts, and technical marketing activities
Requirements
- Technician or consultant in the automotive sector, or a comparable qualification with strong affinity for automotive and motorcycle technology, lubricants, and chemical-technical products
- Strong interest in digital applications and communication trends
- At least 2-3 years of relevant professional experience, ideally in the automotive or motorcycle industry
- Initial experience in training and the ability to present technical contexts clearly and understandably
- Very good command of MS Office applications and experience with database maintenance
- Fluent in the Polish language both written and spoken
- Good English skills, both written and spoken
- Strong customer and service orientation, organizational talent, and ability to work in a team
- Occasional willingness to travel
About the company
Motul is changing: Established as a globally respected manufacturer. of high-performance and premium lubricants for cars, motorcycles, commercial vehicles and industrial applications, MOTUL is constantly reinventing itself. How can MOTUL contribute to trends in new forms of mobility? How sustainable can MOTUL’s products be? How can MOTUL break new ground while making its own core competencies available as an innovative offering for completely new areas of application and markets? These questions occupy us today. These questions occupy us today. Because we are already thinking about tomorrow today. Tradition since 1853 paired with innovation for everything that is yet to come.
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