Telecom Program Manager

We are seeking an experienced Telecom Program Manager to lead large-scale voice infrastructure modernization initiatives focused on legacy telecom migration, vendor management, contract oversight, and telecom cost optimization. This role will support enterprise-wide telecommunications transformation projects involving migration from legacy copper-based services to modern VoIP and LTE solutions.

The ideal candidate will have deep expertise in telecommunications infrastructure, telecom vendor management, contract oversight, voice modernization, billing audits, and large-scale telecom transformation initiatives within state government environments., * Lead the full project lifecycle for large-scale telecom modernization initiatives

• Manage legacy telecom migration projects involving copper-to-cloud transformation
• Oversee migration of legacy copper wire services to VoIP and LTE solutions
• Coordinate with telecom vendors on ordering, provisioning, escalations, and issue resolution
• Manage and monitor network and voice contracts, including ITB, RFP, RFR, and RFI agreements
• Ensure contract compliance with state government standards and operational requirements
• Support telecom vendor performance management and service delivery oversight
• Conduct telecom financial and billing audits to identify discrepancies and cost-saving opportunities
• Review invoices, reconcile billing data, and identify billing errors
• Provide recommendations for telecom cost optimization and operational efficiency
• Support implementation of enterprise VoIP services and related infrastructure upgrades
• Ensure successful coordination between business, technical, vendor, and operational teams
• Track project progress, risks, dependencies, and deliverables
• Provide executive-level reporting, project updates, and strategic recommendations

• 15+ years of experience in telecommunications technologies
• Strong understanding of telecom vendors, services, and project delivery models
• Advanced knowledge of telecommunications project management workflows
• Deep expertise in telecom infrastructure and service delivery
• Extensive experience with Centrex and AT&T telecom service offerings
• Strong understanding of telecom infrastructure, features, and billing processes
• Direct experience delivering telecommunications services to state government agencies
• Strong understanding of state government telecom and network requirements
• Experience leading financial and billing audits
• Proven experience reconciling telecom invoices and identifying billing discrepancies
• Strong experience quantifying cost savings and telecom optimization opportunities
• Extensive experience implementing VoIP services
• Strong understanding of network infrastructure requirements for VoIP deployments
• Experience developing, structuring, and managing complex telecom contracts
• Excellent stakeholder management, vendor management, and communication skills, * Experience leading large-scale telecom modernization initiatives
• Experience with legacy telecom migration programs
• Experience with telecom contract negotiations and governance
• Experience with enterprise voice and network infrastructure modernization
• Strong leadership and escalation management experience

Applicants must be legally authorized to work in the United States. Employer sponsorship is not available for this position.

• Be part of a mission-driven, women-owned consulting firm with a reputation for excellence.
• Work on high-impact projects across federal and commercial clients.
• Collaborate in an inclusive, growth-oriented culture where innovation is valued.
• Access career development programs, mentorship, and learning opportunities.
• Enjoy a comprehensive benefits package, flexible work options, and a focus on work-life balance.

At 4A Consulting, we turn complexity into opportunity. Founded in 2014 and headquartered in Baltimore, MD, we are a women-owned, boutique consulting firm specializing in delivering innovative, data-driven solutions to both the Federal Government and Fortune 500 clients. Our team blends deep industry knowledge with advanced technologies to design tailored strategies that drive measurable and sustainable outcomes. We pride ourselves on an agile, collaborative approach that helps organizations navigate challenges and seize emerging opportunities in a rapidly evolving digital landscape. At 4A, we don’t just deliver projects, we build trusted partnerships that empower our clients to lead with confidence in the digital age.