Technical Customer Support Representative-- MEHDC5833018

We are looking for a customer-focused professional to support customers by processing orders, answering inquiries, resolving issues, and coordinating with internal teams. The ideal candidate will have strong customer service skills, experience working with ERP/CRM systems, and the ability to manage multiple tasks in a fast-paced environment., * Process and enter customer orders accurately into company systems.

• Review and verify orders for completeness and accuracy.
• Respond to customer inquiries regarding orders, deliveries, product availability, and complaints.
• Coordinate with internal departments to ensure timely order fulfillment.
• Monitor product availability and shipping schedules.
• Maintain accurate customer records and order information.
• Resolve customer issues and provide excellent customer service.
• Generate reports and follow up on customer requests as needed.
• Support additional administrative and customer service activities as assigned.

• 3+ years of customer service experience, preferably in a B2B or technical product environment.
• Experience with ERP or CRM systems (SAP, Salesforce, or similar preferred).
• Strong Microsoft Office skills, including Excel, Outlook, and Word.
• Associate degree, technical training, or equivalent work experience preferred.
• Bilingual skills are a plus.

As a global workforce solutions provider, Compunnel values diversity of thought, background, and experience, and believes a inclusive workforce strengthens innovation and client success.