Transformation Strategy Lead

The Transformation Strategy Lead is a key leadership role responsible for driving operational transformation across Group Benefits. This role focuses on assessing and improving end-to-end processes, enhancing operational efficiency, and advancing modernization through process redesign, automation, and AI enablement. This individual will leverage our customer journeys to assess current workflows, identify opportunities to optimize the way we work in support of our customers, and lead the design and execution of transformational changes across the Group Business, + Lead end to end transformation initiatives across the Group Benefits business

• Evaluate end-to-end workflows to identify process gaps, inefficiencies, and automation opportunities

• Design and implement future-state operating models leveraging process redesign, workflow orchestration, and automation

• Develop business cases, transformation roadmaps, and implementation plans

• Partner cross-functionally with business functions, technology, and drive execution and ensure adoption of new processes and operating models

• Support development of governance frameworks, playbooks, and change management strategies

• Deliver executive-ready presentations and updates tied to transformation progress and impact, This is a hybrid role within commutable distance to a Guardian Life hub location, with preference for New York, Bethlehem, or Boston.

• A strategic operator with deep experience in end to end transformation and process optimization

• Highly analytical and able to identify operational inefficiencies and improvement opportunities

• Experienced working across matrixed environments with multiple stakeholders while leading large-scale transformation initiatives end-to-end

• A strong communicator with the ability to influence senior leadership, + 7+ years of experience in management consulting, transformation, or business strategy within the Insurance Industry, preferably Group

• Experience leading large-scale operational transformation initiatives

• Strong background in process redesign and workflow optimization

• Exposure to automation, AI, or digital transformation initiatives

• Strong analytical, communication, and stakeholder management skills, Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

$152,290.00 - $250,195.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

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Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here (https://www.workday.com/en-us/legal/responsible-ai-and-bias-mitigation.html) .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .