Director, Applied AI Transformation - Travel & Hospitality

EPAM Systems, Inc.
OLDENZAAL, Netherlands
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Amazon Web Services Microsoft Azure Google Cloud Large Language Models Multi-Agent Systems AI Platforms Kubernetes Information Technology

Job description

  • Define and execute applied AI and agentic transformation strategies for travel and hospitality clients
  • Provide strategic advisory to C-suite leaders on AI adoption, commercial impact and digital transformation
  • Lead presales efforts including opportunity shaping, value quantification and business case creation
  • Facilitate workshops to transform complex challenges into actionable AI use cases
  • Drive enterprise-wide AI adoption and guide change management to maximize value delivery
  • Oversee cross-functional teams delivering AI and agent-driven solutions from concept to production
  • Maintain practical expertise in large language models, orchestration frameworks and multi-agent systems
  • Ensure AI solutions comply with security, compliance and scalability requirements for global hospitality operations
  • Build and mentor EPAM and client teams to strengthen AI capabilities
  • Monitor innovative trends and promote EPAM’s leadership in applied AI for travel and hospitality

Requirements

Do you have experience in Scalability?, Do you have a Master’s degree?, * 10+ years of experience in travel and hospitality with senior roles in transformation, product or technology innovation

  • Strong understanding of industry economics including guest experience, loyalty systems and distribution models
  • Proven experience advising senior executives on AI-driven innovation and organizational adoption
  • Hands-on applied AI expertise including large language models, multi-agent systems and RAG frameworks
  • Familiarity with leading AI platforms such as OpenAI, Anthropic, Microsoft AI and hyperscalers (AWS, Azure, Google Cloud)
  • Ability to originate and secure AI transformation programs through presales engagement and strategic planning
  • Proven track record in building and managing global, cross-functional teams in complex environments
  • Excellent communication and stakeholder management skills for executive-level engagement
  • Advanced degree in Computer Science, Engineering or Business; MBA preferred
  • Ability to travel as required

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Employee assistance program
  • Pension plan, * 26 paid holiday days
  • Pension plan scheme
  • Disability insurance (WGA Shortfall insurance)
  • Long-term disability insurance (WIA Top up insurance)
  • EPAM Employee Stock Purchase Plan (ESPP)
  • Commuting to work - costs reimbursement
  • Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
  • Bike lease
  • Employee Assistance Program
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, and courses

Apply for this position

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