Director, Applied AI Transformation - Travel & Hospitality

EPAM Systems, Inc.
UK
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Amazon Web Services Microsoft Azure Google Cloud Large Language Models Multi-Agent Systems AI Platforms Kubernetes Information Technology

Job description

  • Define and execute applied AI and agentic transformation strategies for travel and hospitality clients
  • Provide strategic advisory to C-suite leaders on AI adoption, commercial impact and digital transformation
  • Lead presales efforts including opportunity shaping, value quantification and business case creation
  • Facilitate workshops to transform complex challenges into actionable AI use cases
  • Drive enterprise-wide AI adoption and guide change management to maximize value delivery
  • Oversee cross-functional teams delivering AI and agent-driven solutions from concept to production
  • Maintain practical expertise in large language models, orchestration frameworks and multi-agent systems
  • Ensure AI solutions comply with security, compliance and scalability requirements for global hospitality operations
  • Build and mentor EPAM and client teams to strengthen AI capabilities
  • Monitor innovative trends and promote EPAM’s leadership in applied AI for travel and hospitality

Requirements

Do you have experience in Hospitality?, Do you have a Master’s degree?, * 10+ years of experience in travel and hospitality with senior roles in transformation, product or technology innovation

  • Strong understanding of industry economics including guest experience, loyalty systems and distribution models
  • Proven experience advising senior executives on AI-driven innovation and organizational adoption
  • Hands-on applied AI expertise including large language models, multi-agent systems and RAG frameworks
  • Familiarity with leading AI platforms such as OpenAI, Anthropic, Microsoft AI and hyperscalers (AWS, Azure, Google Cloud)
  • Ability to originate and secure AI transformation programs through presales engagement and strategic planning
  • Proven track record in building and managing global, cross-functional teams in complex environments
  • Excellent communication and stakeholder management skills for executive-level engagement
  • Advanced degree in Computer Science, Engineering or Business; MBA preferred
  • Ability to travel as required

Benefits & conditions

Pulled from the full job description

  • Employee stock purchase plan
  • Employee assistance programme
  • Company pension
  • Private medical insurance
  • Cycle to work scheme
  • Tech scheme, * EPAM Employee Stock Purchase Plan (ESPP)
  • Protection benefits including life assurance, income protection and critical illness cover
  • Private medical insurance and dental care
  • Employee Assistance Program
  • Competitive group pension plan
  • Cyclescheme, Techscheme and season ticket loans
  • Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
  • Learning and development opportunities including in-house training and coaching, professional certifications, and courses
  • If otherwise eligible, participation in the discretionary annual bonus program
  • If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

Apply for this position

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