Ecommerce Specialist

SVC Labs
Horley, UK
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
£38,000.0 - £42,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Warehouse Management Systems

Job description

We are seeking a detail-oriented and analytical Demand Supply Planner to manage and optimise inventory across our fast-paced FMCG environment within the endurance sports nutrition sector. This role is responsible for end-to-end inventory control covering supplier management, raw materials and finished goods stock control, and Sales-to-Operations (S&OP) inventory flow alignment.

The successful candidate will ensure high service levels, optimal stock holding, strong supplier performance, and efficient inventory movement from procurement through to fulfilment., 1. Supplier & Procurement Inventory Management

  • Monitor and manage supplier performance including lead times, order accuracy, fill rates, and compliance with service level agreements (SLAs).
  • Maintain accurate raw material and packaging inventory levels to support production schedules.
  • Coordinate purchase orders based on demand forecasts and production plans.
  • Track inbound shipments and resolve supply disruptions or delays proactively.
  • Conduct supplier performance reviews and support cost optimisation initiatives.
  • Ensure proper documentation, batch traceability, and quality compliance for all incoming goods.
  1. Raw Materials & Components Inventory Control * Maintain optimal stock levels of raw ingredients, packaging materials, and components. * Set and manage safety stock, reorder points, and minimum order quantities. * Perform regular stock reconciliations and cycle counts to ensure system accuracy. * Minimize waste, expiry risks, and obsolescence - particularly for perishable or regulated nutritional ingredients. * Support new product launches by coordinating inventory readiness with procurement and production teams. * Analyze usage trends and forecast consumption to prevent stock-outs or overstocking.

  2. Finished Goods Inventory Management * Oversee finished goods inventory across warehouse(s) and distribution channels. * Ensure accurate inventory records across ERP/WMS systems. * Monitor sell-through rates and adjust replenishment strategies accordingly. * Manage batch control and expiry tracking in line with FMCG best practices. * Optimize inventory turnover and reduce slow-moving or obsolete stock. * Collaborate with logistics partners to maintain accurate dispatch and inventory records.

  3. Sales-to-Operations Flow (S&OP Alignment) * Align inventory planning with sales forecasts and promotional activities. * Participate in S&OP meetings to ensure production plans match demand projections. * Identify risks related to demand spikes, seasonality (e.g., race seasons), and product launches. * Provide inventory reporting and insights to Sales, Marketing, and Finance teams. * Ensure smooth order fulfillment while maintaining optimal stock holding levels. * Support demand planning with accurate historical inventory and consumption data.

Reporting & Analysis

  • Produce weekly and monthly inventory performance reports (stock levels, stock turns, fill rate, ageing stock).
  • Analyse variances between forecast, production output, and actual sales.
  • Track KPIs including inventory accuracy, stock days on hand, and supplier OTIF (On Time In Full).
  • Identify continuous improvement opportunities in supply chain processes., * Zero production downtime due to material shortages.
  • High inventory accuracy ( 98%).
  • Improved stock turnover and reduced expired/obsolete stock.
  • Strong supplier performance and minimal stock-outs.
  • Seamless alignment between sales forecasts and operational execution.

This role is ideal for a supply chain professional who thrives in a dynamic FMCG environment and understands the complexities of managing inventory in performance-driven sports nutrition markets.

Pay: £38,000.00-£42,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • On-site parking

Requirements

Do you have experience in Warehouse management system?, Do you have a Bachelor’s degree?, * Strong analytical and numerical skills.

  • Advanced Excel and ERP/WMS proficiency.
  • Experience in FMCG inventory control (sports nutrition, supplements, or food industry preferred).
  • Knowledge of batch tracking, expiry management, and regulated product handling.
  • Excellent supplier communication and negotiation skills.
  • Strong cross-functional collaboration abilities.
  • High attention to detail and strong problem-solving mindset.
  • Experience in demand planning and S&OP environments.
  • Understanding of GMP, food safety, or nutritional compliance standards is advantageous.

Qualifications & Experience

  • Bachelor’s degree in Supply Chain, Logistics, Operations, or related field.
  • 3-5+ years of experience in inventory control within FMCG or food/nutritional manufacturing.

Benefits & conditions

2.62.6 out of 5 stars Gatwick Airport Hybrid work Permanent, Full-time, Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • Company events
  • On-site parking

Apply for this position

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