Dps Service Employee (Unc) - IT

The IT DPS Service Employee in the Information Management Bureau (IMB) is a full-time, entry-level position in computer network operations. The current vacancies are for the graveyard shift 11pm - 7am. The position is designed to equip the incumbent with the skills, training, and experience necessary to potentially advance to the role of Computer Network Help Desk Operator. Promotion to this role may be achieved after satisfactory performance during a one-year period and successful completion of the Computer Network Help Desk Operator examination process. This classification is designated as uncovered. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.

Do you have experience in Phone etiquette?, Do you have a High school diploma or GED?, Requires a high school diploma or equivalent. Any combination of education, training, or experience which provides a general knowledge of computer or data processing concepts.

ADDITIONAL REQUIREMENTS:

• Excellent customer service etiquette.
• Availability to work any shift.
• General IT knowledge.
• Basic troubleshooting skills.
• Ability to thrive in both team and individual settings.
• Adaptability to a changing environment.
• Work in a fast-paced, call center environment.

Pre-Employment Requirements:

Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

3.43.4 out of 5 stars 1700 W Washington St FL 7, Phoenix, AZ 85007 $34,129.05 - $54,573.58 a year - Full-time, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Disability insurance, Salary: $34,129.05 - $54,573.58, The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).