Wholesale Business Analyst

General Description: The Business Analyst supports the business needs of the Operations team through data analysis, reporting, and process improvement, while overseeing internal quality control audits to drive consistency, compliance, and efficiency., * Develop and maintain reporting aligned to operational performance and productivity metrics.

• Build and enhance dashboards and automated reporting solutions (e.g., Power Bi)
• Analyze production data to identify trends and opportunities for operational engagement and improvement.
• Prepare executive-ready insights and materials for leadership meetings.
• Conduct internal process and quality control audits to ensure process efficiency and compliance.
• Identify process gaps and drive recommendations for standardization and improvement.
• Support staffing and capacity planning based on production and workload trends (e.g., inventory levels and service level agreements).
• Partner with Operations, Accounting, Training, and IT to align best practices and drive adoption.
• Support data quality and integrity across systems to ensure accurate and reliable reporting.
• Assist with technology and AI initiatives, including testing, implementation, and performance measurement.
• Execute ad hoc analysis and special projects as needed.

Do you have experience in SQL?, * 5+ years of experience in business analysis, data analytics, or reporting.

• Advanced Microsoft Office skills (Excel, PowerPoint, Word) and Power BI (or similar tools).
• Working knowledge of SQL for data querying, validation, and analysis.
• Strong analytical skills with ability to translate data into actionable insights.
• Experience with process audit, quality control, continuous improvement, and data governance.
• Proven ability to manage multiple projects, priorities, and deadlines with strong organizational discipline.
• Strong written, verbal, and interpersonal communication skills, including executive-level presentations.
• Ability to collaborate across teams and influence outcomes in a cross-functional environment.
• Proactive, solution-oriented mindset with initiative to improve reporting, processes, and efficiencies.
• Property & Casualty insurance experience preferred; AIM, C1, and/or ImageRight knowledge a plus.
• Comfort with emerging technology, AI tools, and evolving operational environments.
• Requires flexibility with work schedule; limited travel may be required.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Family leave, USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.