Network Support Technician - Intermediate
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Role details
Tech stack
Job description
Network Support Technician - Intermediate installs, maintains, and troubleshoots network and audiovisual cabling systems. They ensure optimal performance of cabling infrastructure, support network connectivity, and handle AV setups. This role requires a strong knowledge of PC/Network communications hardware/software in a multi-protocol environment, and the use of network management software. Responsibilities include cable management, performance monitoring, hardware/software troubleshooting, and collaboration with IT teams to support connectivity needs. MUST HAVE AN ACTIVE SECRET CLEARANCE., * Monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
- Interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.
- Assist with installation of terminals and associated hardware.
- Provide network server support.
- Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, and network management software.
Requirements
Do you have experience in Network protocols?, Do you have a Trade school?, * Experience: Minimum of 5 years in network or cabling support roles
- Education: Bachelor’s degree OR Technical School/associate’s degree with an additional 2 years of experience
Certifications (Required):
- IAT II certification (Must meet DoD 8750 and 8140 compliance requirements)
- CompTIA Network+ CE
Benefits & conditions
Pulled from the full job description
- Referral program
- Professional development assistance
- Tuition reimbursement
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off, * 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
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