IT Technician

The IT Technician is responsible for the management and oversight of the property’s entire information management system., * Assist users with requests submitted through the IT HotSOS ticketing system as well as email and voicemail requests in a timely manner.

• Confers with management, programmers, risk assessment staff, auditors, facilities and security departments, and other personnel to identify and plan for data security, software applications and computer (desktop/laptop and/or Point of Sale) installations.
• Assign and maintain user login and password(s)
• Analyze and coordinate installation of software programs.
• Work with third party vendors for ongoing maintenance and support of the property telephone, internet and Wi-Fi systems.
• Assist external service providers and vendors to identify, select and implement backup and archiving software, hardware and processes.
• Evaluate unresolved issue(s) and monitor follow-up to ensure timely resolution
• Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
• Develops, coordinates, and implements disaster or emergency recovery procedures for information systems and computer environment.
• Conduct monthly inventory for administrative supplies, copier count and propane tanks
• Other duties as assigned.

Do you have experience in Writing skills?, Do you have a Associate’s degree?, To perform this job successfully, the individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate degree or equivalent to two to three years related experience and/or training.
• Experience using or supporting Microsoft Windows, desktop/laptop operating systems.
• Knowledge of computer networking.
• Excellent problem solving and communication (both verbally and in writing) skills.
• Critical thinker and attention to detail.
• Ability to multitask, organize and prioritize according to deadlines.
• Overtime, evenings, holidays and weekends may be required.