Support Engineer (Oracle WebCenter)

We are seeking a talented Application Support Engineer to join our Software Engineering team supporting client’s critical enterprise initiatives, including the “IT Reinvention Phase 1” project. In this role, you will act as a primary technical resource and “software detective,” driving the resolution of software anomalies and ensuring the continuous reliability of our core business systems. This is a 100% remote position offering an opportunity to collaborate alongside high-performing teams in a dynamic, enterprise environment., * Troubleshoot, diagnose, and resolve complex software errors across multiple integrated components of critical business systems.

• Act as an internal subject matter expert, delivering dynamic technical solutions across multiple cross-functional teams.
• Guide, support, and mentor immediate team members by sharing technical best practices and assisting with collaborative decisions.
• Analyze recurring technical incidents to design and implement innovative preventive measures that optimize overall system stability.

5+ years of dedicated professional experience in application support or software engineering.

Expert-level proficiency and hands-on experience with Oracle WebCenter Sites and Oracle WebCenter Suite.

Strong working proficiency with Oracle WebCenter Portal.

Possess a completed Graduate level degree.

Must possess a valid, active Employment Authorization Document (EAD).

PREFERRED QUALIFICATIONS

Professional knowledge or familiarity with Oracle EPM, IPM, and EDM platforms.

Prior experience working within the Industrials or manufacturing sector.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.