Resident Engineer - Automated Storage & Retrieval Systems

The Resident Engineer delivers on-site technical support for advanced robotics solutions, ensuring equipment reliability, resolving issues, and acting as the main liaison between customers and internal teams., * Provide on-site technical support, troubleshooting, maintenance, and repair to maintain optimal equipment performance.

• Configure and integrate hardware such as robots, servers, conveyors, and scanners.
• Conduct hardware and systems testing, perform integration tests, and resolve technical issues.
• Assist clients during and after deployment, responding promptly to service requests.
• Implement automation systems including AGV, ACR, AMR, and conveyor equipment.
• Support software testing and WMS integration efforts.
• Collaborate with internal engineering, service, and operations teams to ensure service quality and operational efficiency.
• Manage spare parts ordering and inventory, ensuring availability and maintaining quality control.

Do you have experience in PLC-based control system operation?, * 1+ years of experience with AGV, ACR, or AMR implementations.

• Bachelor’s degree in Robotics, Mechatronics, Electrical/Mechanical Engineering, or equivalent experience.
• Strong problem-solving and troubleshooting abilities.
• Familiarity with WMS integration and PLCs.
• Understanding of common networking concepts such as VPNs, firewalls, and routers.
• Strong communication skills.

Preferred Skills:

• Scripting experience.
• Experience supporting client operations post-deployment.
• Knowledge of SQL and systems integration.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance