Network Administrator

The Network Administrator is responsible for the installation, configuration, maintenance, operations and security of administrative and supported-client information systems, including file servers, networked data storage, application software, data communication devices, disaster recovery utilities, networking projects and general help desk duties., * Install, configure and maintain servers, server operating systems, networked data storage, network application software and data communications devices

* Implement, maintain, and update security measures to ensure the integrity of company data resources and prevent unauthorized access to network systems

* Implement disaster recovery systems and develop procedures to ensure reliability of company data resources and recovery in the event of a catastrophic event

* Diagnose and resolve problems and concerns associated with implemented information systems, network software applications and peripheral devices reported by academic and administrative users

* Coordinate with supported end-users to evaluate information system requirements and develop hardware/software solutions to provide required services

* Collaborate with the department staff to analyze, design, research equipment options and develop technical specifications for network topologies and configurations

* Maintain an accurate inventory of information system servers, data storage devices, and installed software; ensure that software license agreements are current and accurate in accordance with company policy

* Advise the Service Team/NOC Manager of technical issues and consult with vendor support agencies to resolve problems and determine equipment requirements

* Acquire and maintain the requisite technical skills to perform systems management and network operations activities in support of company data processing and network communications

* Develop and maintain operational, procedural and informational documentation for enterprise information systems, implemented security measures and disaster recovery procedures

* Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision

* DAILY time entry accounting for at least 9 hours in the form of Resolution Notes in Service Tickets

* Monthly billing should be at least 75% or more of a typical month of about 170 hours available

* Execution and conclusion of projects on-time and/or successful management of client expectations when targets cannot be met

Do you have experience in VPN management?, * Engineer with minimum two years’ experience

* Minimum two (2) years’ experience - Active Directory Support, Microsoft Windows and Windows Server Support, 365 - Exchange, Sharepoint, Intune, Entra, and more parts of the 365 ecosystem

* Minimum two (2) years’ experience - Cisco Switching/VLAN/Routing/Firewalling Support

* Minimum two (2) years’ experience - Server Hardware Technologies (CPU/RAID/SCSI) Support

* Minimum two (2) years’ experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support

* Have multiple certifications, high aptitude level. The following certifications are preferred: MCSA/MCITP, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+

SKILLS & KNOWLEDGE:

• Basic computer and operating system knowledge

* Interpersonal skills: such as telephony skills, communication skills, active listening and client-care

* Ability to multi-task and adapt to changes quickly

* Technical awareness: ability to match resources to technical issues appropriately

* Service awareness of all organization’s key IT services for which support is being provided

* Understanding of support tools, techniques, and how technology is used to provide IT services

* Typing skills to ensure quick and accurate entry of service request details

* Self-motivated with the ability to work in a fast moving environment

Pulled from the full job description

• Vision insurance
• Dental insurance
• Life insurance
• Paid holidays, 1. Health Insurance

1. Dental Insurance

2. Vision Insurance

3. Life Insurance

4. 8 Paid Holidays

5. Paid Sick/Vacation

6. SIMPLE IRA w/3% match