IT Project Manager

Lucid Support Services Ltd
London, UK
2 months ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Customer Data Management Data Centers RAID Systems Integration Wide Area Networks Information Technology

Job description

We are seeking an experienced IT Project Manager to join our team on a 6-month contract. This role will focus on delivering a range of technology-driven initiatives across retail systems, IT infrastructure, and customer platforms. You will play a key role in coordinating deployments, driving transformation projects, and ensuring successful delivery across multiple workstreams., * Manage end-to-end delivery of EPOS deployments, including self-checkout systems, point-of-sale solutions, and payment terminals, covering both hardware installation and software integration

  • Lead infrastructure improvement projects, including network enhancements (SD-WAN, firewall, and switching upgrades)
  • Oversee data centre transition activities, ensuring seamless migration of systems, applications, and hardware
  • Support the development and optimisation of CRM platforms, including loyalty initiatives, targeted campaigns, and effective customer data management
  • Produce and maintain project governance artefacts such as delivery plans, timelines, RAID logs, and status updates
  • Engage with stakeholders across all levels of the business, providing regular progress updates and ensuring clear communication throughout the project lifecycle
  • Gather and define business requirements, translating them into structured project plans with clear objectives and deliverables
  • Coordinate internal teams, third-party suppliers, and external vendors to ensure effective collaboration and alignment to project goals
  • Monitor project performance, proactively identifying risks and issues, and implementing mitigation actions to maintain progress and delivery timelines

Requirements

  • Proven experience delivering IT projects within retail or similar fast-paced environments
  • Strong background in EPOS systems, infrastructure upgrades, and large-scale technology rollouts
  • Demonstrated experience managing data centre migrations and network transformation initiatives
  • Solid understanding of CRM systems, including loyalty and customer engagement platforms
  • Excellent stakeholder management and communication skills
  • Strong organisational skills with the ability to manage multiple workstreams simultaneously

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