Web Producer (CMS

RX Global
Richmond, UK
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

ASP.NET HTML JavaScript (Programming Language) Web Accessibility JIRA Collaborative Software Enterprise Content Management Web Platforms Web Content

Job description

Passionate about websites? Do you want to deliver world class customer experiences? About our team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role The Web Producer (CMS) builds and maintains multilingual website pages, content components, and web forms across multiple brands. Working closely with event, design, and content teams, you use provided assets to deliver high-quality digital experiences that align with business and brand guidelines. Ensures websites meet accessibility, privacy, and technical SEO standards, applying appropriate metadata and tracking. Carry out quality assurance on all published content to ensure it displays correctly across devices and provides a smooth, user-focused journey. This person will collaborate with the Digital Platforms Manager to meet agreed service levels and work with colleagues in RXPH during peak periods. The role also supports the day-to-day use of digital and marketing tools, including ticketing workflows, social media platforms, and internal collaboration tools. This role suits someone who is proactive, solution-focused, and eager to learn, with a strong sense of ownership and a commitment to delivering inclusive, high-quality digital experiences. Responsibilities

  • Build and configure website pages, content components, and web forms using provided assets, in line with business and brand guidelines
  • Ensure all web content meets accessibility, privacy, and technical SEO standards
  • Apply metadata, tracking, and tagging consistently across websites, forms, and campaigns
  • Carry out quality assurance to ensure content displays correctly across devices and delivers a clear, user-focused experience
  • Manage and progress digital platform requests through Jira, meeting agreed service levels
  • Provide first-line support for website, form, and platform queries, escalating issues where needed
  • Support testing, troubleshooting, and continuous improvement of digital journeys and platform functionality
  • Maintain clear documentation, process guidance, and status updates for digital platform activities

Requirements

  • Experience working with enterprise content management systems
  • Understanding of website user journeys and customer experience principles
  • Ability to work collaboratively and communicate effectively with a range of stakeholders
  • Working Knowledge of HTML and Javascript
  • Understanding of information architecture and how content is structured online
  • Knowledge of accessibility and technical SEO best practice
  • Strong organisational skills, with the ability to prioritise tasks and meet deadlines
  • Customer-focused mindset, with experience working in fast-paced environments
  • Willingness to learn, take ownership, and contribute to continuous improvement

Benefits & conditions

Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity and shared parental leave
  • Employee Assistance Programme
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts scheme via Perks at Work About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .

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