IT Support Engineer

This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery.

You will be involved with:

• RFID and stock accuracy solutions
• SaaS platforms
• Mobile computing and Auto-ID hardware
• Fixed Industrial Scanning (FIS), * Deliver technical demonstrations and Proof of Concepts (PoCs)
• Capture and document customer requirements
• Design and present tailored technical solutions
• Support projects from pre-sales through to implementation
• Assist with integrations including APIs, data handling and basic coding
• Provide technical support and user training
• Act as a technical specialist across RFID, Auto-ID and scanning technologies
• Keep up to date with emerging technologies and industry developments

This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered., * Strong understanding of systems, integrations and APIs

• Excellent communication skills with both technical and non-technical audiences
• A problem-solving mindset with a hands-on approach
• Flexibility to travel across the UK

Desirable Skills

• Experience within RFID, Auto-ID or Fixed Industrial Scanning
• Knowledge of C#, SQL, APIs or web services
• Exposure to Android or mobile technology solutions
• Retail, logistics or warehouse sector experience, * Nationwide UK travel required do you must hold a clean UK driving licence
• Occasional European travel
• Flexibility around working hours when required

If you enjoy technology, problem-solving and working closely with customers to deliver solutions, we would love to hear from you.

Salary: Up to 35,000 plus company car/car allowance and bonus

C2 Recruitment are working with a one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team.

This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies., * Exposure to innovative retail and supply chain technologies

• Opportunity to work across both hardware and software solutions
• A varied role with customer-facing responsibility
• Ongoing learning and development opportunities
• Supportive and collaborative working environment