Solutions Manager

We are looking for an experienced Account Manager to take ownership of an established client base, deepen those relationships, and grow revenue within it, while selectively converting inbound leads and developing new opportunities.

This is a relationship-first role. The expectation is that you know your clients’ businesses well, that you become a trusted adviser rather than a transactional contact, and that you use that position to grow accounts over time. Outbound business development is also a key part of the role.

What You’ll Be Doing

Account Management & Growth

• Own and develop a portfolio of mid-market clients, building long-term relationships with key stakeholders including CISOs, CTOs, CFOs and COOs.
• Identify and convert expansion opportunities within existing accounts - additional service lines, increased scope, and the integration of some of our highly valuable, recurring programmes.
• Maintain a deep understanding of each client’s risk posture, compliance obligations, and strategic direction to position OmniCyber’s services effectively.
• Act as the primary commercial point of contact throughout the client lifecycle, from scoping through to post-delivery review.

New Business Development

• Convert inbound leads from events, referrals, and partner organisations, managing prospects through the full sales cycle to close.
• Conduct targeted outbound activity to selectively build pipeline in line with OmniCyber’s ideal client profile.
• Lead discovery meetings with senior stakeholders, asking the right questions to scope requirements accurately and compellingly.
• Produce high-quality proposals and RFP/RFI responses that clearly articulate OmniCyber’s differentiation and the value of our services.

Delivery Liaison & Client Experience

• Work closely with the delivery team throughout engagements - attending key milestones, ensuring client expectations are managed, and acting as an escalation point where needed.
• Translate technical findings and recommendations into commercial context for non-technical stakeholders.
• Ensure a consistently high client experience that supports retention, referrals, and long-term tenure.
• Attend industry events and conferences to maintain market presence and gather intelligence on trends and competitor activity.

What Success Looks Like

You will be measured primarily on revenue and the health of your account base. In practice, that means:

• Total revenue delivered against target, with a meaningful proportion coming from account growth within existing clients.
• New business contribution from lead conversion and selective outbound activity.
• Client retention and account tenure, measured by repeat engagements and expanded scope over time.
• Quality of proposals and RFP responses, tracked through conversion rate.

• Demonstrable experience selling cyber security services, specifically penetration testing, ISO 27001, PCI-DSS, Cyber Essentials and additional ongoing repeat revenue services.
• A proven track record of growing accounts and managing senior client relationships in the cyber security or adjacent professional services sector.
• Confidence operating with C-suite and senior leadership stakeholders, including CFOs, COOs, and technical executives.
• Experience managing prospects through complex, consultative sales cycles from initial engagement to close.
• Strong written communication skills: the ability to produce clear, structured proposals and tender responses.
• Comfortable working in a fast-paced environment and managing multiple accounts and opportunities simultaneously.

Advantageous

• Familiarity with security frameworks such as DORA, NIS2, or NCSC guidance, enough to hold a credible conversation with technical buyers.
• Experience working alongside a technical delivery team in an oversight or client liaison capacity.
• An existing network of mid-market contacts in compliance-driven sectors (financial services, retail, healthcare, professional services).

Cultural fit matters here. The team is technically strong, commercially driven, and direct with each other. We are looking for someone who:

• Takes ownership of their accounts and doesn’t wait to be told what to do.
• Is genuinely curious about their clients’ businesses, not just the next renewal.
• Can translate between technical and commercial language with ease, adapting their style to the audience.
• Brings energy without ego, confident in their own judgement, but coachable and collaborative

The Package

• Fully remote, permanent, full-time
• Strong base salary and attractive commission opportunity
• Opportunity to build and own a client portfolio in a growing, technically credible firm

Secure every inch of your business

OmniCyber Security is on a mission to secure all the ways organisations and consumers interact with data and devices.