Sr. Project Manager (IT and ERP)

• Lead full lifecycle delivery (initiation through go-live and stabilization) of large-scale enterprise programs
• Own project plans, schedules, budgets, risks, and communications
• Drive delivery momentum by proactively identifying and resolving risks and blockers

Hands-On Delivery & Business Analysis

• Actively contribute to execution, including requirements gathering, process mapping, gap analysis, and UAT coordination
• Step in to address team gaps and ensure progress stays on track
• Troubleshoot issues, identify root causes, and implement solutions quickly

Stakeholder & Vendor Management

• Act as the primary point of accountability for delivery
• Lead executive steering committees and provide clear, actionable updates
• Manage vendors, system integrators, and third-party partners against scope, milestones, and SLAs

Implementation Oversight

• Oversee solution design, configuration, testing, data migration, and deployment
• Support RFP processes, vendor selection, and contract negotiations
• Drive organizational change management, including training and adoption

Governance & Risk Management

• Ensure alignment with PMO standards, governance frameworks, and compliance requirements
• Manage budgets, forecasting, and financial reporting
• Proactively mitigate risks and maintain audit-ready documentation

PMO Contribution

• Help evolve PMO best practices, templates, and processes
• Mentor junior team members and promote a proactive, ownership-driven culture

Do you have experience in Vendor relationship building?, * 8+ years of project management experience, including 5+ years leading enterprise IT implementations ($5M+)

• Proven experience delivering ERP or Contact Center implementations end-to-end
• Strong hands-on business analysis skills (requirements gathering, process mapping, gap analysis)
• Experience managing cross-functional teams and multiple workstreams
• Strong communication skills with the ability to engage both technical and executive audiences
• Experience with project management tools such as MS Project, Smartsheet, Jira, or similar
• Ability to work in a hybrid onsite environment in Pasadena, CA, * Experience in public sector, financial services, or regulated environments
• Background in ERP modernization, financial system replacement, or contact center transformation
• Experience with omnichannel contact center platforms and AI-enabled solutions
• Certifications such as PMP, PgMP, CSM, SAFe, CBAP, or similar
• Proven success in change management and user adoption for large-scale implementations
• Prior experience as a Business Analyst or Functional Lead

$80 - $85 an hour - Full-time, Contract