Systems Administrator (CD) - Assessors Office

General Description: This is a professional position. The incumbent supports and manages business applications used by Department personnel and assist Departments with general technology support and enhancements. Organization: The System Administrator position is part of Hanover County’s Career Development Program (CD). The Systems Administrator Ladder has four (4) levels: Systems Administrator I, II, III and Senior. Incumbents normally report to a Supervisor level position. Essential Functions: General: Able to articulate, analyze, and document Department technology issues and needs.Develops and manages Department application documentation, training, testing, technical requirements, and business processes/procedures.Serves as Department liaison with Department of Information Technology.Familiar with applying technology concepts such as change control, application security, data management and retention, and project management.Provide Level 1 support to end users, including basic trouble-shooting software and hardware issues.Adept at communicating and working with customers, vendors, and management.Able to support Department business application.Able to work with customers to define reporting requirements and develop reports.Performs other duties as assigned. General Registrar: Supports and manages highly specialized and specific Election Systems and associated technologies to include physical and cyber security measures.Serves as the Department liaison with federal, state, and local level departments to safeguard the County’s Elections infrastructure.Identify needs for updates/replacement of equipment/software.Conducts trainings and seminars for users with various levels of technical knowledgeServes at the will of the General Registrar/Director of Elections Real Estate Assessments: Generating data reports with SQL queries or Boolean logic statements for appraisal staffUpdating application dependent tables to reflect changes requested by County AppraiserGeneral

understanding of cadastral data, data interdependencies, and SQL databases. Working Conditions: A. Hazards: None Known B. Environment: Office Warehouse (General Registrar Only) C. Physical Effort: Minimal Moderate (General Registrar Only) D. Exempt Knowledge, Skills and Abilities: Strong customer service orientation. General knowledge of information technology, including computers and software applications. Excellent analytical ability, creative problem-solving, and trouble-shooting skills. Excellent oral and written communications skills. Ability to work independently and use independent judgment. Able to prioritize multiple tasks and assignment. Adept at working in a team-oriented, collaborative environment. Education, Experience and Training: Bachelor’s degree in information systems, computer science, or related field with some technology experience required OR any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities is acceptable. Special Conditions: Criminal Records Check, including fingerprintingMust obtain valid Driver’s License within 30 days of employment to be eligible to operate a county vehicle (Excluding Treasurer’s Office)Twelve-month probationary periodMay be required to work beyond normal work scheduleCPS (Child Protective Services) Check - DSS, CSB, Community Resources and Court Services OnlyMandatory Participant in the Citizen Emergency Response On-call Plan (DSS ONLY)