PROGRAM TECHNICIAN II

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/27/2026

Job Description and Duties

Note: Effective July 1, 2025, a 3% salary reduction is in place under the Personal Leave Program (PLP), with 5 hours of Personal Leave Credit earned monthly in exchange. This program is subject to change based on union agreements and state budget policy.

This position is located in Riverside county.

At HCD, we are dedicated to fostering a dynamic and inclusive work environment where innovation and collaboration thrive. If you’re interested in promoting safe, affordable, sustainable communities for all Californians, HCD is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact in your community while working along passionate professionals.

Under the general supervision of the Supervising Program Technician III (SPT III), the incumbent is responsible for providing services to the public related to interpretation and application of laws, regulations and policies pertaining to the Mobilehome Parks Program. Responsibilities include assisting customers via mail, the front counter and phone utilizing the Codes and Standards Automated System (CASAS), cashiering/handling monies, bank deposits and audits, corresponding with Spanish-speaking and non-Spanish speaking customers and constituents via phone and with letters, and maintaining permit files. Working hours are Monday through Friday, 8 AM to 5 PM.

This position requires you to work in the office every day, five days a week., It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered.

HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700).

HCD conducts pre-employment background checks on all new to HCD or returning to HCD candidates. This position requires a background check to be conducted in California and cleared prior to being hired., State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles)

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Spanish Bilingual Preferred Exhibit excellent attendance, punctuality, and dependability Ability to identify, analyze, and solve consumer problems Ability to prioritize tasks when faced with requests, changing demands, and deadlines Demonstrate attention to detail and highly organized work habits Experience with electronic office, well-versed and skilled in the use of Microsoft Word, Power Point, Excel, Outlook, Teams, Zoom, and Adobe Acrobat Ability to communicate effectively verbally and in writing, using proper grammar and tact when interacting with the public, customers, applicants, departmental staff, stakeholders, law enforcement personnel, state, and federal agencies, etc. Experience with applying, interpreting and explaining State Laws Experience with data entry Experience with cashiering and handling of monies

Childcare, Health insurance, Vision insurance, Dental insurance, Employee assistance program, On-site gym, Paid holidays, Flexible schedule Full-time Monday to Friday Riverside County, CA

Full job description

body { font-family: “Source Sans Pro”,sans-serif; } caption { visibility: hidden; } /h3 { all: unset; }/ /p { all: unset; }/ .primaryPostingHeader { color: #FDB81E; font-size: 22pt; } .secondaryPostingHeader { font-size: 20pt; color: #02BFE7; } .postingHeader { font-weight: 200; font-size: 18pt; margin-top: 15px; margin-bottom: 15px; } .col { display: inline-block; min-height: 1px; } .col-twothirds { width: 66%; } .col-onethird { width: 33%; } .col-half { width: 49%; } .paddingTop10 { padding-top: 10px; } .jcHead { display: inline-block; width: 100%; background-color: #323A45; color: white; } .jcHead-RightPane { vertical-align: top; min-width: 150px; } .jcBand { padding-top: 10px; padding-bottom: 10px; padding-left: 35px; padding-right: 35px; } .jcBand: nth-child(2n+1) { background-color: whitesmoke; } .stateSealLogo { display: none; padding-left: 50px; padding-bottom: 20px; } @media only screen and (min-width: 1300px) { .stateSealLogo { display: inline-block; } } @media only screen and (max-width: 1024px) { .col-half { width: 100%; } .col-onethird { width: 100%; } .col-twothirds { width: 100%; } } .boldHeading { margin-top: 15px; font-weight: bold; } .wHeaderCol { width: 125px; }, We offer competitive benefits and flexible opportunities: Excellent health, dental and vision benefits for employee/employee’s family 401k program Flexible Schedules Hybrid telework Alternate Work Week Schedule options Paid Holidays and vacation/leave Tax-advantaged savings and spending accounts Free Employee Assistance Program Investment in your training and development

HCD’s Sacramento Headquarters’ building also offers: Convenient transportation options, including light-rail and pre-tax parking Free On-site Gym On-site Childcare On-site Café, Deli, and Grill On-site ATM

HCD helps to provide stable, safe homes affordable to veterans, seniors, young families, farm workers, tribes, people with disabilities, and individuals and families experiencing homelessness.

Our Vision Every California resident can live, work, and play in healthy communities of opportunity.

What We Do HCD does not manage properties or place individuals in affordable housing. For assistance, please contact a person in your local community who helps people who are experiencing or at risk of homelessness.

Our Commitment to Diversity HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians.

Department Website: https://www.hcd.ca.gov/ Special Requirements