UX DESIGNER

• Designs complex user flows, wireframes, prototypes, and UI elements to deliver a seamless user experience across mobile and web platforms, while utilizing established brand standards.
• Develops user experience interface architecture strategies to support and improve the user interface.
• Leads cross-family initiatives to meet business and marketing goals.
• Partners with cross-departmental teams and business leaders to prioritize UX efforts that align with business objectives.
• Helps translate user needs and feedback into actionable product features.
• Coordinates and delivers design, prototype, and documentation to improve the user experience.
• Collaborates with research and data analytics teams to incorporate quantitative and qualitative data into the design process, ensuring decisions are informed by user insights.
• Leverage experimentation to validate hypothesis across the feasibility, desirability, and viability spectrum.
• Analyzes market trends, competitive analysis, OKRs, and user behavior to develop UX strategies that inform design decisions and product direction.
• Advocates for user-centered design solutions that evolve with changing business goals and user needs, while keeping a close eye on emerging technologies and design trends.
• Ensures our UX practices align with industry standards and yield minimum waste.
• Trains and mentors junior staff in best practices of user experience design. Provides guidance, training, and motivation.
• Develops and leverages a professional network across the enterprise to foster collaboration within the department to support departmentwide initiatives, and to advocate for UX having a voice in the decision-making and planning process.
• Participates in special projects and performs other duties as assigned.

Do you have experience in Customer relationship management (CRM) systems (technically supported)?, Do you have a Bachelor’s degree?, * Minimum five years of industry/field experience in user experience design. Product design experience preferred.

• Undergraduate degree or equivalent combination of training and experience in a creative or technical field CRM experience.

Pulled from the full job description

• AD&D insurance
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance