Site Reliability Engineer (SRE)

This is a hands-on role split between supporting engineers and building scalable infrastructure, automation, and observability solutions. You’ll work closely with the Head of Technology and engineering teams to improve reliability, developer experience, and platform performance.

What You’ll Be Doing Developer Support & Reliability

• Troubleshoot and resolve failing builds, deployments, and CI/CD issues
• Provide Tier 2/3 platform support through Slack, tickets, and pairing sessions
• Own and manage production incidents with appropriate escalation
• Improve developer workflows and reduce recurring operational friction
• Support engineering teams with infrastructure and deployment best practices

Platform Engineering & Automation

• Design, build, and optimise CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI, and Rundeck
• Build reusable Terraform modules and manage infrastructure-as-code standards
• Develop internal tooling, automation scripts, self-service tooling, and platform improvements
• Own and improve observability across monitoring, dashboards, alerting, and runbooks
• Identify opportunities to automate manual processes and improve platform reliability
• Contribute to scalable, maintainable, and secure infrastructure practices

We’re looking for an SRE with 2-3 years of experience in DevOps, Platform Engineering, or SRE who can write production-quality code and take ownership of platform automation, CI/CD, and developer tooling., * 2-3 years in DevOps, SRE, or Platform Engineering

• Strong Linux troubleshooting skills
• Experience with Terraform and infrastructure-as-code
• CI/CD pipeline experience
• Strong Python and/or Bash scripting
• Understanding of networking, DNS, load balancers, and CDNs
• Experience with tools like New Relic, Datadog, Grafana, or Prometheus
• Comfortable using AI tools such as ChatGPT, Claude, Cursor, or Copilot