Epic Inpatient - Clinical Application Analyst - Intermediate

University of Arkansas
Little Rock, AR, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours

Tech stack

Data Analysis Application Configuration Access Protocols Application Lifecycle Management Application Performance Management Application Services Computerized Physician Order Entry Data Integrity Interoperability Software Requirements Analysis Systems Integration Epic Clindoc Reliability of Systems
+2 more
Build Management Information Technology

Job description

  • System Build and Configuration: Configure, maintain, test, and optimize Epic ClinDoc, CPOE, and related inpatient applications to support operational efficiency, clinical workflows, and regulatory compliance.
  • Workflow Analysis and Collaboration: Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions.
  • Problem Solving and Issue Resolution: Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions while maintaining clear communication with stakeholders throughout the issue lifecycle.
  • Application Management: Monitor application performance, integrations, and security to ensure system reliability, data integrity, interoperability, and compliance with organizational and regulatory standards.
  • Project Management: Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives, timelines, and quality standards are met.
  • Professional Performance: Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to process improvement initiatives and best practices.
  • Perform other responsibilities as assigned to support departmental and organizational goals., This position will primarily work remotely from home, but must be able to travel to campus and/or University Towers to attend meetings and to support application analyst staff to meet our Service Level Agreements.

Requirements

Summary of Job Duties:We are seeking a skilled Epic Inpatient - Clinical Application Systems Analyst - Intermediate to support IT Inpatient Systems with a primary focus on Epic ClinDoc and CPOE applications. This role requires an independent, highly analytical professional who can support application configuration, maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability. The ideal candidate will collaborate with operational stakeholders, software vendors, and IT teams to resolve complex issues, implement system enhancements, and support clinical and business objectives.

This position provides the opportunity to work in a fast-paced healthcare technology environment, enhance critical inpatient systems, and contribute to process improvements that support patient care and operational excellence. Join our team and make a meaningful impact on the technology that supports healthcare delivery across UAMS!Qualifications:

  • High School diploma/GED plus seven (7) years of IT experience or clinical/operational experience, or any combination of the two, or
  • Associate degree in a Clinical, Healthcare, Business, IT, or related field plus five (5) years of IT experience or clinical/operational experience, or any combination of the two, or
  • Bachelor’s degree in a Clinical, Healthcare, Business, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two, or
  • Post Graduate degree in a Clinical, Healthcare, Business, IT, or related field, plus one (1) year of IT experience or clinical/operational experience, or any combination of the two required.
  • Epic ClinDoc and/or Epic CPOE certification required.

Knowledge, Skills & Abilities:

  • Proficiency in Epic ClinDock or CPOE.
  • Working knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills

Benefits & conditions

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy, Commensurate with education and experience

About the company

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

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