Spanish Bi-Lingual Vision Support Specialist

• Respond to on-demand live video calls and provide clear, real-time descriptions of visual surroundings, objects, text, and situations.
• Verbally guide callers through tasks such as identifying items, reading printed or digital materials, navigating spaces, and interpreting visual details.
• Adjust communication style and level of detail based on the caller’s needs and feedback.
• Maintain a calm, respectful, and professional demeanor during all interactions.
• Follow all platform policies, privacy standards, and confidentiality requirements.

Do you have experience in Video conferences (communication methods)?, Help someone see the world-one call at a time. If you’re quick-thinking, clear-spoken, and comfortable on camera, this role offers a unique opportunity to turn your visual awareness into meaningful support for people who are visually impaired., * Excellent verbal communication and observation skill

• Fluency in both Spanish and English
• Ability to work shift schedule Sunday - Thursday; 4:30 pm - 12:00 am EST (35 hr week) or Tuesday - Saturday; 5:00 pm - 12:30 am EST (35 hr week) or Thursday - Sunday; 12:15 am - 8:45 am (Th), 12:00 am - 9:30 am (F), 7:00 am - 4:30 pm (Sa & Sun) (35 hr week) or Sunday - Tuesday & Friday; 12:00 am - 8:30 am (Sun - Tues), 12:15 am - 8:45 am (Fri) (32 hour week)
• Comfort appearing on camera and interacting with callers in real time.
• Ability to think quickly and provide concise, accurate visual descriptions.
• Strong attention to detail, patience, and empathy.
• Reliable high-speed internet connection and access to a device with video capability.

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Preferred Experience

• Prior experience in customer support, remote assistance, accessibility services, or call-based support roles.
• Familiarity with accessibility tools or services supporting individuals with disabilities.

3.43.4 out of 5 stars Texas Remote $11 an hour