SOC Analyst Level 2 - INTL Australia

Insight Global
Rosemont, IL, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$85,280.0 - $106,080.0
Working hours
Regular working hours

Tech stack

Cyber Security Security Information and Event Management Servicenow

Job description

We are seeking a driven SOC Analyst to join our Security Operations Center team. This is a hands-on role focused on monitoring, triaging, and resolving security incidents while maintaining clear communication with stakeholders. Ideal candidates will thrive in a fast-paced environment, take ownership of tasks, and respond well to direct feedback., Daily Ticket Maintenance: Manage backlog of tickets and ensure timely resolution. Incident Review: Log into systems and ServiceNow to review and process Security Incident Records (SIRs). Tier 1 & Tier 2 Support: Handle alerts and tickets across multiple tiers, including guest network confirmations. Incident Building: Create and update SIRs, engage stakeholders, and follow established training and Level 1 SOC procedures. Collaboration: Participate in daily standups and communicate effectively with team members and leadership.

Requirements

3-5 years of experience as a SOC Analyst (This is a level 2 role) Strong understanding of SOC processes and incident response fundamentals. Proactive and self-driven with a strong sense of ownership. Excellent communication skills and ability to take direct feedback constructively. SIEM tool experience (They use Google SecOps so that is a huge plus)

Benefits & conditions

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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