World Congress 2023 • Aug 11, 2023

Unlocking the potential of Digital & IT at Vodafone

Ulrich Irnich

How does a legacy telecom giant attract elite engineering talent? Vodafone is completely rebuilding its technical workforce by 2025. Uncover their blueprint for a sustainable, developer-first culture.

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#1 about 6 min

Aligning personal purpose with digital inclusion

Finding personal purpose in technology roles bridges the gap between individual career drive and societal digital integration.

#2 about 2 min

Coding for environmental sustainability in software engineering

Targeting software architecture and language efficiency directly reduces data center energy consumption and physical carbon footprints.

#3 about 2 min

Pivoting to digital engineering and code reuse

Transforming legacy telecommunications into a digital business demands massive talent insourcing alongside rigorous software framework modernization strategies.

#4 about 3 min

Creating hyper-convenience in customer experience workflows

Resolving incidents smoothly across digital channels eliminates heavy customer effort and costly support interaction delays.

#5 about 2 min

Scaling the global software engineering workforce

Aggressively expanding internal developer headcounts accelerates software delivery cycles while fostering highly responsive end-user interfaces.

#6 about 3 min

Combining robotics, artificial intelligence, and 5G networks

Leveraging ultra-low latency infrastructure and extensive data science analytics empowers industrial robotics to adapt flawlessly across fast-changing environments.

#7 about 4 min

Deploying portable networks and IoT infrastructure environments

Deploying portable emergency telecommunication towers alongside environmental sensory systems maintains reliable communication channels during regional physical crises.

#8 about 2 min

Improving customer support workflows with large language models

Passing historical chatbot conversations through generative models ensures human support agents can instantly summarize complex user pain points.

#9 about 4 min

Operating remote robotics securely in dangerous incident environments

Steering specialized mobile hardware over high bandwidth connections enables safe operational interventions during physically hazardous localized incidents.

#10 about 4 min

Navigating AI compliance and workplace authenticity for engineers

Balancing generative AI implementation against sweeping data privacy standards requires securing localization logic and sustaining genuine corporate cultures.

#11 about 2 min

Adapting HR policies for hybrid developer productivity

Educating human resource partners to supply sandboxed environments and agile hybrid models drastically supports dedicated developer workflows.

#12 about 2 min

Distributing frameworks globally via CI/CD pipelines

Establishing consistent deployment pathways uniformly across international branches efficiently prevents duplicated development efforts while standardizing codebases.

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Fostering early continuous learning and an embedded innovation culture

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Navigating software development in corporate environments

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2:30 min

Framing the conversation around digital and workforce transformations

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4:35 min

Expanding automation boundaries with global developer communities

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