In software development, we adopt a modern method of working that is already established in the business world. The following principles and roles allow our teams to operate efficiently and effectively.

We think user-centered

Our absolute focus on creating benefits for citizens means that we want to solve their problems – as quickly as possible. We construct digital services and products intended to help users overcome everyday obstacles. This also means that we approach the target group itself with work in progress and prototypes and seek critical feedback at an early stage. Our solutions should work better for everyone. This also means that they are not always the same for everyone. We tune our development work to the needs of the target group while keeping the diversity of the population in mind.

We work agilely and iteratively

Agility means, above all, that we regularly analyse our approach and our ideas, asking ourselves how well they align with reality, then draw conclusions from this analysis and modify what we have planned accordingly. Software and its functions are never "completed"; that's why we prefer to develop and operate them ourselves. We deploy changes day in day out, without any "big bang" moment or pushing a "red button". Productive operation is therefore a prerequisite and not just a goal. We like to release minimal viable products (MVP) already after 6-12 months. This is how we minimise risks and avoid development without taking into account the problems of users. We ensure consistency and predictability through a clear and user-centred product vision.

We are knowledge-driven in our actions

Agility and continuous rethinking need a solid underpinning and, most importantly, measurable impact. We are guided by key figures and facts and are not an implementation-first unit for unvalidated political guidelines or ideas from project partners. We are partners at eye level, and not service providers that merely implement. We combine qualitative and quantitative data to set priorities and use our working time efficiently. This also includes addressing solutions that do not achieve the desired effect honestly and openly.

Since the fall of 2020, we have been working with the federal public administration to create digital applications that focus on the needs of citizens, the economy, and society. Here are some of our projects we like to invite you to deep dive into:

Legislation: Digitalcheck

Digital-ready legislation as a prerequisite for digital government

The German legislative process has gone largely unchanged for decades, resulting in legal and practical issues in digital implementation. Many laws cannot take effect fully. The situation often brings disproportionate cost and effort for the government, the private sector, and society at large. >> further information

Law: NeuRIS (New Legal Information System)

Making German federal law accessible as open data

Constituents and institutions often struggle with the complexity and fragmentation of legal resources. There is no central location where laws, regulations, and judgments are openly and easily accessible to all. Even finding relevant legal information is a significant hurdle. >> further information

Digital Strategy

Reshaping interministerial cooperation

Over 130 goals across all of the German government’s ministries make up the Digital Strategy. Successful cooperation is crucial to reaching those goals, but the task forces involved often lack the space and dialogue formats to approach challenges together and advance projects synergistically. >> further information

Focus on impact

We solve real problems and always start by understanding the problem. How we work is set. But what we build, we develop step by step. We know that we have to prioritize to have an impact. One of our guiding questions is therefore “What are we saying no to in order to say yes to this?”. What counts is the right outcome and the measurable added value we create.

Care to challenge

Because we are passionate about working for a digital Germany, we are not content with simple answers. We consistently and empathetically challenge existing standards, structures, work results and behaviors to continuously improve them. We give each other both positive and critical feedback as equals – specifically and constructively. Our goal: the best possible solution.

Take ownership

We take ownership for our tasks, responsibilities, and the results we produce – from start to finish. This means more to us than just checking off a to-do list: one part of our responsibilities is to proactively involve key stakeholders, to clarify, and align on expectations. We drive things forward, make decisions, and ensure we learn from them. As an organization, we create the necessary clarity in roles and structures.

Open by default

We share decisions and findings as well as the results of our work openly and transparently by default – both internally and externally. Transparency not only nurtures trust: we are convinced that an open approach to our work also encourages a proactive exchange, thus producing better results.

Embrace diverse perspectives

We are convinced that we can only produce good results by understanding, considering, and promoting diverse perspectives. In our work, we therefore look at challenges from multiple angles. Targeted to specific groups and with the diversity of the population in mind, we advocate for solutions that simplify life for everyone in Germany.

Dare to learn

The best solutions are created in practice, not on paper. That's why we try things out and learn from them instead of overthinking them. We focus on pragmatic solutions that generate quick insights. Our attitude and approach are characterized by humility, curiosity and openness.

We firmly believe that the complexity of public administration, the modern world and product development can only be managed by interdisciplinary teams that complement one another. Our more than 160 employees bring together high profiled skills in software development, UX/UI design, product management, and transformation management.

With special regard into our software department, our more than 40 engineers (f/m/d) are characterised by technical excellence, very high team and communication skills as well as a real agile mindset and conviction for the corresponding collaboration and development methods. And, of course, they look forward to welcoming you as a new team member.

Help shape the digital public administration

Work on projects for the common good. Enlist with us in our mission to develop services that work better for everyone.

Flexible mobile office

Our place of work is Berlin. In a hybrid work environment, we also offer the possibility for flexible, mobile working. However, you would need to be with us regularly for important appointments & events.

Learning and development

We support you in achieving your personal development goals with an annual and individually applicable training budget as well as various internal pieces of training.

Mental health

Your mental health is important to us. On the nilo.health platform, for example, you will receive individual support in 1:1 sessions with various experts.

Company pension scheme

You have the opportunity to conclude a company pension scheme with attractive conditions and an employer allowance.

Choose your own hardware

Our teams know best what they need to produce their best work. That's why we let everyone choose the hardware that best suits their needs.

Office in the heart of Berlin

The only thing we love more than our office near Moritzplatz is the roof terrace that comes with it.

30 days of holiday per year

It is important to recharge your batteries. That's why we offer 30 days of annual holiday – on top of Berlin's bank holidays.

Snacks & Drinks

Fruit, cereal and sweets, as well as coffee, juice and lemonade. There for the taking!

Once your application has been received, you will receive an invitation to an initial meeting (screening call) with your Talent Acquisition Partner or a rejection within approx. 2 weeks.  

A successful screening call is followed by two to three interviews with DigitalService employees. These deep dive interviews will focus on your professional qualifications, your values and expectations with regard to the team and collaboration. We will provide you with feedback after the appointments and get back to you quickly after the last interview with the final acceptance or rejection. Your contact person will be available to you at any time during the entire process for questions, feedback and exchanges.

Do you have any questions? Your contact persons are Corinna Kley or Eva Schneider. You can reach us at (talents@digitalservice.bund.de).