Cloud Solution Architect - Copilot Adoption

As a Cloud Solution Architect for Copilot, you will be a trusted advisor to our customers, guiding them through their AI transformation journey, from envisioning and prototyping to deployment and value realization. You'll collaborate with sales, engineering and partner teams to deliver scalable, secure, and impactful AI solutions that drive real business outcomes. Your focus will be to lead the adoption and change management journey for Microsoft 365 Copilot. In this role, you will empower enterprise customers to embrace AI transformation by driving Copilot usage, aligning business goals with technical capabilities and embedding sustainable change across their organizations. You will be the trusted advisor who bridges the gap between technology and people, ensuring that Copilot not only lands, but thrives., Some of your responsibilities include:

• Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
• Lead Adoption Strategy: Design and execute tailored adoption and change management plans that align with customer business objectives and Microsoft's AI vision.
• Drive Organizational Change: Guide customers through the cultural and operational shifts required to embed Copilot into daily workflows.
• Champion Business Value: Translate technical capabilities into measurable business outcomes, using ROI models, usage analytics and success metrics.
• Enable Stakeholders: Engage executive sponsors, change agents and champions to build momentum and sustain adoption across departments.
• Deliver Readiness & Training: Facilitate workshops, onboarding sessions, and enablement programs to upskill users and ensure Copilot readiness.
• Collaborate Across Teams: Partner with sales, engineering, and partners to ensure seamless delivery and customer success.
• Contribute to IP & Scale: Help build reusable assets, playbooks, and best practices to scale adoption efforts across regions.
• Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback and success stories to inform internal strategy and execution.
• Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare

Do you have experience in Solution architecture?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Engineering or related field or equivalent work experience

• Substantial experience in Change Management and Adoption.
• Deep understanding of Microsoft 365, Azure AI, and Copilot technologies.
• Strong communication and stakeholder management skills, with the ability to influence at all levels.
• Passion for innovation, customer success and continuous learning.
• Fluent in English; Dutch or French is a plus.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.