ServiceNow Developer / Administrator

The expert will support the ServiceNow Platform Administrator and contribute to the stability, performance, and continuous improvement of the platform, with a specific focus on integrations and CMDB data quality.

The main activities include:

• Perform general administration and maintenance of the ServiceNow platform, including user, role, and configuration management.
• Support and maintain integrations between ServiceNow and other corporate systems, ensuring reliability, security, and proper data exchange.
• Contribute to the improvement and maintenance of the CMDB, ensuring data accuracy, completeness, and alignment with CSDM principles.
• Manage incident resolution and request fulfilment, escalating issues when needed and ensuring compliance with change management processes.
• Maintain and update technical documentation related to platform configuration, integrations, and infrastructure components.
• Liaise with stakeholders and support testing and deployment of new features, integrations, and upgrades.

Do you have experience in ServiceNow?, * Proven ServiceNow administration experience, with emphasis on integrations and CMDB management.

• Solid understanding of ITSM and CSDM principles.
• Experience drafting technical documentation and end-user materials.
• ServiceNow Certified System Administrator (or equivalent certification).
• ITIL V4 Foundation Certification, or commitment to obtain it within 3 months of contract start.
• Strong problem-solving and analytical skills, with attention to detail and platform stability.
• Ability to communicate effectively with technical teams and business stakeholders.

• An attractive salary package
• A good work-life balance environment
• The assurance of working in cutting-edge technologies in an entrepreneurial spirit.
• The opportunity to develop your skills thanks to tailor-made training courses according to your needs
• A good job in a friendly place

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!

Job Types: Permanent contract, Freelance